Graduate Student Services Advisor (5156C), Berkeley Public Health - #88262

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in student services at higher education institutions.
  • Experience with advising and counseling techniques.
  • Strong written and verbal communication skills for diverse stakeholders.
  • Excellent interpersonal skills with a customer service orientation.
  • Ability to navigate difficult situations effectively.
  • Collaborative skills for coordination with internal and external partners.
  • Proficiency with common computer applications and web-based tools.

Responsibilities

  • Support graduate students in enrollment and academic advising processes.
  • Monitor academic progress and assist with student retention efforts.
  • Advise on curriculum planning and capstone requirements.
  • Manage faculty interactions and student-based issues.
  • Coordinate recruitment visits and admission evaluation processes.
  • Facilitate field readiness and engage with alumni for current student support.
  • Plan school-wide events, capstone presentations, and workshops.

Benefits

  • Comprehensive health and wellness benefits package.
  • Retirement plan options.
  • Professional development opportunities.
  • Access to campus resources and facilities.
  • Networking opportunities within academia and public health.
Full Job Description
Departmental Overview

Berkeley Public Health (BPH) aims to improve population health, especially for the most vulnerable, through interdisciplinary collaborations, preeminent education, and transformational research. Established in 1943, BPH is a professional school on the UC Berkeley campus that comprises six academic divisions and nearly 30 research centers and programs. Our department's values include social justice, health as a right, challenging conventional thought, embracing diversity, and creating meaningful impact. We honor our principles of community by centering and valuing everyone in our community; prioritizing prevention while remaining grounded in social justice; promoting safety and respect; practicing self-care and kindness; and remaining optimistic, hopeful, and committed to change. Learn more at: publichealth.berkeley.edu.

The Division of Community Health Sciences strives to provide public health researchers, clinicians, and practitioners a deeper understanding of the interdisciplinary and community-based nature of public health. The broad orientation reflects the concept of developmental epigenesis-that is, how biological susceptibility and resistance works alongside social, physical, and cultural environments to influence the emergence and prevalence of disease over the course of human life. The division emphasizes the integration of research, practice, and policy across a wide range of disciplines. Three programs of study-Health and Social Behavior; Food, Nutrition and Population Health; and, Maternal, Child, and Adolescent Health-offer diverse perspectives on the origins of disease and the preservation of health.

Position Summary

Under the supervision of the manager of the Division of Community Health Sciences, the Program Manager supports matriculated graduate students in four degree tracks: Health and Social Behavior (HSB) 2-year Masters of Public Health (MPH), Concurrent 3-year HSB MPH/Masters of Social Work, Concurrent 3-year HSB MPH/Masters of City Planning, and Concurrent 3-year HSB MPH/Masters of Journalism, as well as supporting the campus-wide graduate certificate in Racism, Health & Social Justice. This position also provides support to the programs' faculty directors and faculty, and collaborates with the broader Student Services & Admissions team to support admissions & recruitment, school-wide events, etc. In addition, the role supports the Maternal, Child and Adolescent Health (MCAH) master's program with annual student recruitment and admissions processes (with matriculated students supported by a different Program Manager).

Application Review Date

The First Review Date for this job is: August 28, 2026. For full consideration, please apply on or before the first review date.

Job Scope

The Program Manager supports the programs' graduate students, faculty, and leadership on a range of academic and administrative areas. They provide high-touch student advising throughout the student life-cycle: recruitment & admissions, curriculum planning, capstone/Integrated Learning Experience, and alumni outreach. Faculty and leadership support includes managing student-based issues, programmatic responsibilities, budget oversight and administering student funding, and data capture and management.

Responsibilities

Enrollment & Academic Advising (30%)
  • Ensure students are properly enrolled, registered, fees paid, and blocks cleared; advise students on enrollment policies and procedures, and process add/drops.
  • Monitor graduate students' academic progress; counsel and assist with retention efforts.
  • Advise students on academic goals and options, curriculum requirements, course selections, petitions for candidacy and exceptions, capstone/Integrated Learning Experience requirements, and degree/program completion.
  • Provide specialized advice and assistance to students in concurrent degree programs on academic and degree progress and major requirements; counsel students in meeting academic goals; and resolve scheduling conflicts, and similar issues.
  • Track and review academic progress and advise students and faculty on program requirements, procedures, problems, and administrative issues for degree/program completion; identify graduate students not making good academic progress and report back to faculty advisors for interventions.
  • Responsible for interpreting campus policies and advising graduate students and faculty on student conduct, student grievances (non-employment related), disputes, and issues regarding discrimination in collaboration with Assistant Dean for Students and/or Sr. Director of Student Services.
  • Serve as a liaison and key contact person between the faculty and graduate students, Graduate Division, and other campus units; make referrals to campus resources (e.g., Berkeley International Office, Disabled Students' Program, Basic Needs Center).
  • Maintains student and program data, records, and Academic Progress Reports.
Program Administration (20%)
  • Plan curriculum in collaboration with faculty program director, division chair and manager, faculty, and with other (concurrent degree) departments, to ensure students progress through course sequences, avoiding conflicts, and ensuring compliance with campus policies.
  • Direct faculty in collecting, formatting, and editing course descriptions and documentation for new or revised courses for submission to SPH Education Policy & Curriculum Committee.
  • Maintain history of course offerings and enrollments; contribute information regarding course offerings as needed to accrediting bodies such as CEPH.
  • Administer and manage concurrent degree programs; support SPH faculty program directors and coordinate with counterparts in other departments (i.e., Journalism, Social Welfare, City & Regional Planning).
Recruitment and Admissions - Health & Social Behavior Programs (15%)
  • Advise prospective applicants on necessary academic preparation and degree eligibility, and appropriateness of program(s) as it pertains to the prospective applicant's goals.
  • Advise international applicants on unique requirements for admission.
  • Support applicants with the submissions of effective applications.
  • Initiate and arrange graduate student recruitment visits to Berkeley.
  • Plan and implement the applicant evaluation process for the programs, including preliminary review of applications for completion and requirements, soliciting student/alumni reviewers, assigning faculty reviewers, and facilitating holistic review.
  • Coordinate with concurrent degrees' departments/staff.
  • Advise faculty committees regarding application requirements, timelines, and fellowship criteria.
  • Keep committees on track to meet school and campus deadlines.
  • Coordinate organized review of files and ensure confidentiality.
  • Identify applicants for funding consideration.
  • Participate in the evaluation and nomination processes for student fellowships, grants, and other awards managed by the Student Services & Admissions Team.
Recruitment and Admissions - Maternal, Child, & Adolescent Health Programs (10%)
  • Advise prospective applicants on necessary academic preparation and degree eligibility, and appropriateness of program(s) as it pertains to the prospective applicant's goals.
  • Advise international applicants on unique requirements for admission.
  • Support applicants with the submissions of effective applications.
  • Initiate and arrange graduate student recruitment visits to Berkeley.
  • Plan and implement the applicant evaluation process for the programs.
  • Develop efficiencies for review processes and compilation of reviews.
  • Manage preliminary review of applications for completion and requirements, soliciting student/alumni reviewers, assigning faculty reviewers, and facilitating holistic review.
  • Coordinate with concurrent degrees' departments/staff.
  • Advise faculty committees regarding application requirements, timelines, and fellowship criteria.
  • Keep committees on track to meet school and campus deadlines.
  • Coordinate organized review of files and ensure confidentiality.
  • Identify applicants for funding consideration.
  • Participate in the evaluation and nomination processes for student fellowships, grants, and other awards managed by the Student Services & Admissions Team.
Field Readiness & Alumni Engagement (10%)
  • Partner with instructors of, and participate in, seminars/classes that prepare students for field placement and gaining professional skills.
  • Advise students regarding professional training requirements including required fieldwork and coursework relevant to specific academic and career goals.
  • Work with faculty program director to develop and maintain professional networks in the field.
  • Counsel prospective students regarding typical positions obtained by program graduates, and career tracks common within public health.
  • Work with the RISE Careers & Leadership Office on the internship/field placement process and best practices to support students.
  • Engage program alumni to enhance the experience of current students.
Event Planning (5%)
  • Plan and facilitate capstone and final oral examination events for faculty and students.
  • Design and lead workshops for students, such as information about UC Berkeley resources, or academic strategies and enrichment programs.
  • Organize and host community-building events for student and faculty.
  • Participate in the planning and execution of school-wide events such as Commencement, New Student Orientation, and Spring Visit Day.
Professional Development (5%)
  • Participate in workshops, trainings, and other professional development activities.
  • May participate in committees, projects, and other service activities.
  • Represent program(s) within the School of Public Health (e.g., Student Affairs Resource Group) and across campus (e.g., Graduate Division).
Other (5%)
  • Other duties, as assigned.
Required Qualifications
  • 3+ years of experience providing student services within higher education institution(s).
  • Working knowledge of student advising and counseling techniques.
  • Strong written and verbal communication skills, specifically as it relates to communicating to a variety of stakeholders; ability to provide guidance and coaching of process and policies to others.
  • Strong customer service orientation, including excellent interpersonal skills to be able to work effectively across the organization.
  • Actively incorporates inclusive practices into all facets of work.
  • Demonstrated ability to handle difficult or sensitive situations/individuals effectively.
  • Strong collaboration skills, enabling efficient and effective coordination with internal and external partners (e.g., Student Services & Admissions, concurrent degree program partners).
  • Proven ability to organize work functions in an efficient and effective manner.
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
  • Ability to maintain confidentiality, objectivity, sensitivity, professionalism, and exercise good judgment.
  • Thorough knowledge of common computer applications and web-based collaboration tools; ability to learn new technological platforms utilized in student services.
Preferred Qualifications
  • Working knowledge of and/or ability to learn UC Berkeley systems: CalCentral, Common Solutions, Slate, SOPHAS, etc.
  • Experience utilizing quantitative and qualitative data to identify areas in need of improvement; experience with monitoring/assessing processes and carrying out process improvement efforts.
  • Experience working with graduate and/or professional degree students.
  • Knowledge of the field's post-degree employment opportunities and practices.
Education / Training
  • Bachelor's degree in related area and/or equivalent experience/training.
Preferred Education
  • Master's degree in Public Health or Higher Education/Student Services.
Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits .

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual salary or hourly range that the University reasonably expects to pay for this position is $78,000.00 - $84,000.00. The full pay sca

About Berkeley University of California

Berkeley University of California Careers

There has never been a better time to join the vibrant team at Berkeley University of California—the leading hub of innovation, leadership, and academic excellence.

Opportunities Await

Berkeley University of California invites aspiring professionals to join its dynamic team to help shape the future of education and research. With a commitment to diversity and professional growth, Berkeley offers unparalleled job opportunities in various fields. Transform your career trajectory with the best minds at Berkeley, where the culture of excellence meets groundbreaking research and development. Berkeley stands at the forefront of educational leadership and digital innovation. Engage with a global network of scholars and industry leaders to navigate your career path in academia or industry. Collaborate with top-tier professionals and students in a culture that celebrates creativity and diversity – fostering an environment where innovative ideas thrive.

Introducing the Berkeley Career Development Center

The center is dedicated to building a market-leading support system to help students and alumni master their professional journey through comprehensive career services, including resume workshops, interview preparation, and networking opportunities.

Drive Innovative Change

Join the ranks of Berkeley’s esteemed alumni and contribute to a legacy of change and innovation. With a focus on developing critical skills and leadership qualities, Berkeley prepares individuals for significant impacts in their chosen fields.

Engage in Meaningful Work

Deliver targeted solutions and engage in research that shapes the future of society. Berkeley’s commitment to excellence provides a foundation for profound personal and professional development.

Be Part of a Diverse Team

Work alongside a diverse group of thinkers and leaders who are dedicated to creating a positive impact on the world. Berkeley’s commitment to diversity and inclusion ensures a welcoming environment for all.

Future-Proof Your Career

Advance your career with Berkeley’s extensive resources for professional development, including workshops, seminars, and access to exclusive job opportunities and internships. The potential for growth and advancement is boundless.

Explore

Discover how Berkeley leads the way in sustainable innovation and social change. From developing new technologies to pioneering public policy, the university continually sets benchmarks for excellence.

The Berkeley Advantage

With a global reputation for excellence, Berkeley University of California provides a unique platform for students and professionals to explore new horizons. The combined academic rigor, research opportunities, and comprehensive support services empower individuals to lead and innovate in their respective fields.

Stay Connected

Join the Berkeley Team

Search open positions that match your skills and interests. Berkeley seeks passionate, curious, and driven individuals ready to make a difference. SEARCH BERKELEY JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the network of Berkeley professionals.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Berkeley University of California.
Learn more about Berkeley University of California

Similar Jobs

More Jobs at Berkeley University of California

More Education, Government & Non-Profit Jobs

Find similar Graduate Student Services Advisor (5156C), Berkeley Public Health - #88262 jobs: