Role Objectives:

The WEP Clinical GMDP Quality Assurance Manager will be responsible for the leadership and operational execution of the site quality assurance function regarding the distribution and manufacturing (secondary packaging & labelling) activities. They will oversee and drive day-to-day site operations, driving compliance to regulatory Good Manufacturing and Distribution Practice standards and operational improvements. The GMDP Quality Manager will also act as a primary expert and interface between supply chain and logistics, project management and other departments to drive delivery of client solutions with respects to Post Approval Named Patient/Expanded Access Program and Clinical Trial supply service lines for the site.

The Ideal Candidate:

• Attention to detail
• Proactive and self-motivated
• Calm and logical under pressure
• Confident communicator
• Strong leadership mindset

What You'll Do:

• Lead and manage day-to-day site quality assurance operations.
• Maintain and ensure compliance with the site Quality Management System (QMS).
• Ensure compliance with GMP/GDP regulations and relevant regulatory requirements.
• Oversee and ensure timely completion of quality records (e.g. deviations, complaints CAPAs and Change Controls, Customer Verification), ensuring where applicable, effective investigation and root cause analysis.
• Complete critical warehouse reviews as the Responsible Person, Deputy Responsible Person, or Equivalent Delegate, verifying warehouse maintenance programs have been completed (e.g. pest control, cleaning reports, calibration reviews).
• Conduct and oversee risk assessments to support quality and business decisions.
• Review and approve executed batch records, ensuring product packaging activities have been performed in accordance with packaging specifications and internal SOPs.
• Effectively host or delegate self-inspections, client audits and/or regulatory inspections, ensuring timely follow up to reports and robust CAPAs.
• Lead, coach, and develop the QA site operations team to drive a cohesive and highly effective team.
• Work closely with cross-functional teams (e.g. supply chain, logistics, and project teams) to ensure compliant delivery of services.

What You'll Need:

• Bachelor's Degree or higher (preference for pharmaceutical, life sciences, or engineering concentration)
• 5+ years of related industry experience
• Proven leadership and management capabilities
• Ability to plan and organize effectively, working on multiple priorities to strict deadlines with a high level of accuracy
• Experience with UK, FDA, and EU regulations, pertinent to manufacturing and distribution operations is required
• Strong understanding of fundamental principles for core Quality Management System processes (e.g. risk assessments, deviations, change control, supplier/customer management
• Extensive knowledge of Good Manufacturing and Distribution Practice including data integrity principles and label control
• Ability to balance business need and Quality requirements, identifying ways to meet both aspects
• Excellent communication skills: verbal and written
• Ability to effectively communicate and navigate various stakeholders in management and non-management positions to drive action and project completion including explaining complex quality issues to non-quality personnel
• IT literate: Microsoft Outlook, Word, Excel is essential
• Ability to remain in a statutory position for extended periods as part of normal day-to-day activities, with reasonable adjustments considered where appropriate.

Location eligibility applies. Candidates must reside in a U.S. state where the company is authorized to hire. This role is not eligible for residents of: California, Colorado, New York, Washington, New Jersey, Massachusetts, Illinois, Hawaii, and District of Columbia.

What We Offer:

Medical, dental, and vision insurance

FSA, HSA

Voluntary Critical Illness, Hospital Indemnity, and Accident Insurance

Group short-term and long-term disability insurance

Group Life Insurance

401K safe harbor plan and company match

Paid vacation, holiday, sick and volunteer time

Paid maternity & paternity leave

#LI-Fulltime #LI-hybrid

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.