GM Shop Foreman

CHAPMAN AUTO GROUP

• $125K — $140K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 10 years experience specifically with GM vehicles.
  • GM Master Technician certification required, Gold level preferred.
  • Valid Driver's License with an acceptable MVR according to insurance standards.
  • Proven ability to mentor and lead a team of technicians.
  • Strong communication skills to liaise effectively with customers and staff.

Responsibilities

  • Schedule and prioritize shop work for optimal productivity.
  • Control and address comebacks promptly to maintain service quality.
  • Frequently review job statuses, updating advisors and customers as needed.
  • Ensure technicians adhere to warranty material protocols.
  • Maintain professional communication with management and advisors.
  • Audit completed repair orders for proper execution and documentation.
  • Coordinate maintenance of shop equipment and manage parts requirements.

Benefits

  • Health insurance with various medical plan options starting at $84.50/month.
  • Comprehensive dental and vision insurance.
  • Various insurance options including life and critical illness coverage.
  • 401(k) retirement plan with company matching.
  • Accrued paid time off to support work-life balance.
  • Employee discounts on vehicle purchases and service.
  • Professional growth opportunities with ongoing training and advancement.
Full Job Description
Description

GM Shop Foreman - Automotive - Chapman Chevy $125,000 - $140,000

Chapman Chevrolet is in need of a GM Master Technician with the desire to take a leadership role and assist our management team to take our store to world class level. Someone with the ability to help our technicians and Advisors advance and share his/her knowledge,

Job Responsibilities
  • Helps schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
  • Prioritizes and controls all comebacks to ensure proper and prompt attention.
  • Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
  • Ensures that technicians follow warranty material disposition procedures.
  • Maintains timely and professional contact with service advisors and management.
  • Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
  • Schedules maintenance for service department equipment.
  • Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
  • Coordinates parts requirements with the parts department-contacting special order parts customers immediately upon receipt of parts orders to schedule appointment.
  • Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
  • Maintains high customer satisfaction ratings.
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Diagnose and repair vehicles as agreed upon.

Compensation

Estimated compensation is $125,000 -$140,000 year.

Benefits
  • Health insurance with choice of medical plans starting at $84.50/month
  • Dental and vision insurance
  • Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
  • 401(k) retirement investment plan with company match
  • Accrued paid time off
  • Employee Vehicle Purchase Program
  • Parts and service discounts
  • Professional work environment, with job training and advancement opportunities


Requirements

Education and/or Experience

Minimum of 10 years GM experience and minimum of Gold certified

Requirements

Valid Driver's License and MVR acceptable to our Insurance Carrier

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