LightBox

Global Senior Benefits Manager

LightBox$120K — $145K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in multi-country benefits program design and management, with strong U.S. and Canadian knowledge.
  • Experience working collaboratively in global benefits teams.
  • Proven track record in managing third-party suppliers and brokers efficiently.
  • Strong compliance knowledge related to benefits, wellbeing, and recognition.
  • Familiar with benefits management systems like Darwin.
  • Demonstrated success in colleague recognition and wellbeing initiatives.
  • Excellent project management and analytical skills.

Responsibilities

  • Design and enhance benefits programs to align with Global Benefits Strategy.
  • Oversee compliance and governance for benefits initiatives, collaborating with legal and finance teams.
  • Deliver scalable regional benefits and wellbeing programs that add value for employees.
  • Continuously analyze data and feedback to improve program effectiveness.
  • Manage supplier relationships and conduct market checks for competitive pricing.
  • Lead communication strategies around benefits to boost employee engagement.
  • Develop evidence-based business cases for benefits initiatives.

Benefits

  • Competitive annual bonuses
  • Comprehensive health, dental, and vision coverage
  • 401(k) retirement match up to 4%
  • 32 days of paid time off (including national holidays)
  • 18 weeks of paid parental leave after one year of employment
  • Work Away Program for extended overseas work opportunities
  • 5 days of paid volunteer time per year through Sage Foundation
  • Tuition reimbursement of $5,250 per year after six months of employment
  • Wellness rewards program with a $600 wellness credit and $360 fitness reimbursement.
Full Job Description
Job Title
Global Senior Benefits Manager

Job Description
Sage is looking for a Senior Global Benefits & Wellness Manager to design, manage, and improve multi-country benefits, wellbeing, and recognition programs across the U.S., Canada, India, Romania, and Israel, with a strong focus on U.S. This is a hands-on, senior individual contributor role with meaningful ownership across program design, governance, renewals, supplier management, communications, systems improvements, and business cases for future investment. You'll be part of our Global Benefits, Wellness & Recognition team of 6 within Sage's broader Global Total Rewards Center of Excellence team of 20.

You'll own work that supports Sage in attracting, retaining, and enabling high-performing talent, while directly affecting how employees understand, access, and value their benefits. You'll partner closely with HR/People, Finance, Tax, Legal, Compliance, Procurement, and People Operations to ensure programs are competitive, compliant, scalable, cost-conscious, and deliver measurable value to employees and the business.

• Own multi-country benefits, wellbeing, and recognition programs with influence over program design, governance, renewals, supplier performance, and colleague experience.
• Work on the issues benefits leaders are solving now: rising health care costs, affordability, compliance, vendor value, program effectiveness, and helping colleagues better understand and use their benefits.
• Partner directly with Benefits Administration team, HR/People, Finance, Tax, Legal, Compliance, Procurement teams giving you visibility across both the business and employee-experience side of benefits strategy.
• Continue to grow your career within a stable, global SaaS company guided by our mantra "we do the right thing" and values: Human, Bold, Trust, and Simplify, with 40 paid volunteer hours through Sage Foundation.

Location Requirement: Hybrid - 3 days per week from our Atlanta office (Ponce City Market)

Minimum Qualifications
• Significant experience designing, implementing, and managing benefits programs across multiple countries, with strong knowledge of U.S. and Canadian benefits.
• Experience working in a global company/benefits team, contributing to the design and implementation of global benefits programs.
• Proven experience managing third-party brokers and suppliers.
• Strong understanding of benefits, wellbeing and recognition compliance and taxation requirements.
• Knowledge of benefits management systems (Darwin and/or similar third-party system)
• Experience designing and managing colleague recognition and wellbeing programs with an understanding of the link between wellbeing and organizational productivity.
• Strong research, analytical, problem-solving and project management skills.
• Excellent relationship builder, supplier management and negotiation capabilities, including experience managing large contracts and partnering with Procurement and Legal teams.
• Experience improving employee understanding and driving engagement with benefits, wellbeing and recognition programs, evidenced through measurable outcomes and feedback.
• Cultural awareness and the ability to work effectively across global time zones.
• Highly organized, impact-oriented and able to manage priorities effectively
• Excellent written and verbal communication skills.

Key Responsibilities
Key Responsibilities:

Design & Governance
• Design and evolve benefits programs in line with the Global Benefits Strategy, including defining and implementing Global Minimum Standards and inclusive benefits frameworks.
• Ensure programs support Sage's broader people, ESG, inclusion and sustainability objectives.
• Provide oversight of all compliance and governance activities, lead local governance forums and engage with legal, tax and finance as needed.

Program Delivery & Continuous Improvement
• Lead the delivery of regional benefits, wellbeing and recognition programs and initiatives, ensuring they are scalable, compliant and deliver measurable value to colleagues and the business.
• Deliver on agreed actions from the Primed to Perform wellbeing strategy, focusing on improving colleague health and wellbeing, productivity and risk reduction.
• Leverage data, insights and colleague feedback to continuously evaluate program effectiveness and inform ongoing improvement and future investment decisions.
• Manage the annual renewal and budget process for all benefit/recognition programs and provide support to finance.
• Analyze plan costs and identify trends and cost containment/efficiency opportunities.

Supplier, financial and commercial management
• Manage regional supplier relationships, including brokers, consultants and benefits providers, overseeing contracts, performance, service quality and commercial outcomes.
• Conduct RFP and market checks to ensure competitive pricing, process efficiencies, meet compliance/security requirements, and focus on an outstanding colleague experience.

Systems, policy and enablement
• Serve as regional Benefits CoE lead for the country benefits management systems, partnering with People Digital & Operations team to design improvements.
• Develop, maintain and govern benefits and wellbeing policies, ensuring clarity, accessibility and effective communication to stakeholders.

Communications
• Design and execute on regional benefits, wellbeing and recognition communication plans to enhance employee understanding and engagement at key "Moments that Matter".
• Partner closely with global and regional People, finance, tax, and legal teams to ensure effective regional delivery and risk / financial management.

Business case development and project delivery
• Develop clear, evidence-based business cases for benefits, wellbeing and recognition initiatives, including problem definition, costs, risks and ROI/VOI.
• Manage or support the delivery of global benefits, wellbeing and recognition programs and initiatives, as required.

Mergers & Acquisitions
• Lead pre-closing benefits package due diligence, recommend harmonization and transition plans, establish & deploy a change management plan, and advise on aspects of benefit integration processes.

Benefits? We have plenty.
• Competitive annual bonuses
• Comprehensive health, dental, and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (22 personal days & 10 national holidays)
• 18 weeks of paid parental leave (offered 1 year after the start date)
• Work Away Program: Opportunity to work & play for 10 weeks from another country (Sage-approved list)
• Sage Foundation: 5 days paid yearly to volunteer
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

#LI-CH1

Function
People

Country
United States

Office Location
Atlanta

Work Place type
Hybrid

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