Google

Global Process Owner, People Experience

Google$164K — $239K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Human Resources, Operations, Engineering, or related field, or equivalent practical experience.
  • 7 years of experience in program management, operational design, management consulting, or HR operations leading initiatives.
  • Master's degree, MBA, or advanced certifications such as PMP, Lean Six Sigma Black Belt, or Change Management preferred.
  • 10 years of experience leading global process governance or shared services operations in scalable environments.
  • Expertise in HR technology and automation for enhancing workflows and employee experiences.
  • Experience in leading, coaching, and developing teams of program managers and process specialists.
  • Ability to navigate complex environments and resolve executive escalations effectively.

Responsibilities

  • Draw insights from data analysis to make strategic recommendations.
  • Identify and monitor risks, documenting their impact on project objectives.
  • Collaborate with stakeholders to understand program goals and communicate those goals effectively.
  • Establish processes and track adherence, identifying opportunities for improvements.
  • Lead and manage a team, setting priorities aligned with organizational goals and providing feedback.

Benefits

  • Comprehensive health plans including medical, dental, and vision.
  • Generous vacation and paid time off policies.
  • Retirement plan with company matching contributions.
  • Access to various employee development programs and resources.
  • Equity benefits and a competitive bonus target.
Full Job Description
Minimum qualifications:
  • Bachelor's degree in Business Administration, Human Resources, Operations, Engineering, or a related field, or equivalent practical experience.
  • 7 years of experience in program management, operational design, management consulting, or HR operations leading initiatives.

Preferred qualifications:
  • Master's degree, MBA, or advanced professional certification (e.g., PMP, Lean Six Sigma Black Belt, Change Management).
  • 10 years of experience leading global process governance or shared services operations across multi-country, scaled enterprise environments.
  • Demonstrated expertise in leveraging HR technology, automation, and digital platforms to streamline workflows and modernize employee/candidate experiences.
  • Direct experience leading, coaching, and developing high-performing teams of program managers and process specialists.
  • Proven track record of translating complex qualitative insights and quantitative performance metrics into prioritized product and service enhancements.
  • Demonstrated ability to navigate ambiguous, changing environments, resolve executive-level escalations, and align conflicting cross-organizational priorities.


About the job
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $239000 (USD) 20% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Draw interpretable insights from data analysis and provide data-driven strategic recommendations to stakeholders.
  • Identify, assess, and monitor risks and record their evolution and influence on project/program objectives.
  • Collaborate with team members and stakeholders to understand work problems and program goals and communicate program goals and objectives to stakeholders.
  • Establish and track processes, hold stakeholders accountable for following processes, and identify opportunities for process improvements.
  • Lead a team of individuals; set and communicate team priorities that support organizational goals. Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals and meet regularly with individuals to discuss performance and development, and provide feedback and coaching.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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