Job Description

The Global People Technology & Adoption leader is responsible for defining and executing the global enterprise strategy for P&C technology and adoption. This role partners closely with P&C leaders and GETS (Global Enterprise Technology Solutions) to deliver scalable, compliant, and user-centric technology solutions that enable the employee lifecycle and support organizational growth.

The leader partners with GETS on global HRIS implementations, system enhancements, integrations, vendor relationships, governance, and continuous improvement initiatives while ensuring operational excellence and an exceptional employee experience. This role also leads the adoption of enhancements, processes and new systems.

Responsibilities

People Technology Strategy
• Develop and execute the global people technology roadmap aligned with business and P&C priorities.
• Evaluate emerging HR technologies and recommend innovative solutions.
• Lead digital transformation initiatives across P&C.
• Ensure systems support evolving workforce, compliance, and organizational needs.
• Drive standardization while allowing for regional and country-specific requirements.

Global Implementations
• Partner with GETS (Global Enterprise Technology Solutions) team on implementation of technology roadmap including methodology and governance.
• Direct cross-functional project teams across P&C and GETS partners.
• Manage scope, timelines, budgets, risks, and stakeholder communications.
• Ensure successful deployment, adoption, and post-implementation support.

Change Management & Adoption
• Lead organizational change initiatives supporting technology implementations.
• Develop communication, training, and adoption strategies.
• Build strong stakeholder engagement across regions.
• Measure user adoption and satisfaction to drive continuous improvement.

Leadership
• Build, develop, and mentor a high-performing global People Technology team.
• Foster collaboration across global regions and functions.
• Manage departmental budgets and resource planning.
• Establish KPIs and performance metrics for operational excellence.

Qualifications
• Bachelor's degree in human resources, Information Systems, Business, Computer Science, or related field.
• 10+ years of progressive experience in HR technology
• 2+ Experience as a HR Business Partner
• Experience managing multinational, cross-functional teams.
• Demonstrated success delivering enterprise-scale implementations.
• Strong knowledge of HR operations across the employee lifecycle.
• Experience managing enterprise software vendors and consulting partners.

Technical Skills
• Enterprise HRIS platforms (Oracle)
• ServiceNow HR Service Delivery
• Reporting and analytics tools (Power BI, Tableau)
• Identity and access management
• Data governance and security
• Project management methodologies (Agile and Waterfall)

Leadership Competencies
• Strategic thinking
• Executive presence
• Business partnership
• Global mindset
• Change leadership
• Cross-functional collaboration
• Influencing without authority
• Vendor management
• Financial acumen
• Decision-making in complex environments
• Talent development
• Continuous improvement mindset

Success Metrics
• Successful global implementation delivery (on time and within budget)
• System availability and performance
• User adoption and satisfaction
• Reduction in manual HR processes
• Improved data quality and governance
• Compliance with global regulatory requirements
• Achievement of P&C technology roadmap milestones
• Operational efficiency and cost optimization
• Stakeholder satisfaction
• Team engagement and development

Ideal Candidate Profile
The ideal candidate is a strategic, technology-savvy leader with deep expertise in HR systems and global implementations. They combine strong program management skills with business acumen, excel at leading complex cross-functional initiatives, and have a proven ability to deliver enterprise-wide technology transformations. They are equally comfortable discussing system architecture with IT, influencing senior executives, and partnering with P&C leaders to create intuitive, scalable solutions that enhance the employee experience.

Salary Range: $164,500 - $193,600 + annual bonus

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off, half day Fridays year-round and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here.