This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

We are seeking a highly experienced and operationally minded Global People Operations & Compliance Lead to help scale and strengthen our global People function. This role will serve as a strategic and hands-on partner responsible for driving operational excellence across the employee lifecycle while ensuring compliance with employment laws, internal policies, and global workforce requirements.

The ideal candidate thrives in fast-paced, high-growth environments and brings deep expertise in global People Operations, compliance, immigration and mobility programs, contractor workforce management, process optimization, and HR systems. This person will play a critical role in building scalable infrastructure, improving operational efficiency, and enabling an exceptional employee experience across a global workforce.

Here's a closer look at this key role:
Global People Operations

• Lead and optimize People Operations processes across the employee lifecycle, including onboarding, employee changes, global mobility, and offboarding.
• Develop scalable operating procedures, documentation, and process governance to improve consistency and efficiency.
• Identify opportunities for automation and process improvements across People programs and systems.
• Partner with cross-functional stakeholders including Legal, Finance, Payroll, IT, and Talent Acquisition to deliver seamless employee experiences.

Compliance & Audit Readiness

• Own global compliance initiatives, including policy development, policy maintenance, compliance training administration, and regulatory requirements.
• Ensure readiness for audits and execute on audit requirements.
• Monitor changes in employment laws and regulations and partner with stakeholders to implement necessary updates.
• Establish controls and processes that mitigate risk while supporting business growth.

Immigration & Global Mobility

• Serve as the primary People Operations lead for immigration and visa programs.
• Partner with external immigration counsel and vendors to manage visa sponsorships, renewals, and compliance requirements.
• Manage global mobility programs, including employee transfers, relocations, and cross-border workforce considerations.
• Develop scalable frameworks, approval workflows, and documentation to support a globally distributed workforce.

Contractor & Workforce Management

• Oversee contractor engagement policy, processes and governance, ensuring proper classification, documentation, and compliance.
• Partner with business stakeholders on contingent workforce strategy and administration.
• Manage relationships with EOR and workforce management vendors where applicable.

HR Systems, Reporting & Operational Excellence

• Partner business systems teams to improve data quality, reporting capabilities, and process automation.
• Establish and maintain operational metrics and dashboards to measure effectiveness and identify improvement opportunities.
• Drive continuous improvement initiatives that increase team capacity and reduce manual work.
• Implement automation strategies leveraging AI.

What You'll Need:

• 6+ years of experience in People Operations, HR Operations, Compliance, or related functions.
• Experience supporting global workforces in a high-growth technology or SaaS environment.
• Strong knowledge of employment compliance, workforce administration, and HR operational best practices.
• Experience managing immigration programs, global mobility initiatives, and contractor workforce processes.
• Demonstrated success building scalable processes, documentation, and operational infrastructure.
• Experience partnering with Legal, Finance, Payroll, and executive stakeholders with excellent communication and stakeholder management skills.
• Customer service mindset when interacting with employees and key business stakeholders.
• Strong project management, systems thinking, and change management capabilities.
• Ability to balance strategic thinking with hands-on execution.

Anticipated Application Close Date: 08/31/26

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.

The Base Salary range for this role is:

$104,265-$143,430 USD

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor's U.S. Pay Transparency Nondiscrimination Provision.