SpaceX

Global Operations Manager, Europe

SpaceX • $120K — $150K *
Redmond, WA 98052In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in STEM, business, economics, or finance
  • 4+ years in business operations, project management, or strategic planning
  • 1+ year experience working abroad or with international operations
  • 1+ year of analytical experience with Microsoft Office and Excel modeling

Responsibilities

  • Develop execution plan for market access and rapid growth
  • Track and report on KPIs related to market activation and operational health
  • Guide planning and resource management for specific operational verticals
  • Identify and implement initiatives to enhance Starlink's business outlook
  • Lead process and system enhancements for better execution and customer experience
  • Collaborate with cross-functional teams to ensure compliance and networking
  • Support internal stakeholders with market requirements and timelines

Benefits

  • Opportunities for professional development
  • Dynamic and innovative work environment
  • Participation in impactful projects in global operations
  • Travel opportunities to diverse locations
  • Collaboration with leadership in strategic decision-making
Full Job Description
GLOBAL OPERATIONS MANAGER, EUROPE (COUNTRY LAUNCH)

Starlink will provide high-speed broadband to the world. The role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:
  • Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations
  • Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink's operational health in live markets
  • Guide planning and resource management for specific verticals within Starlink, including development of business models
  • Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership
  • Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources
  • Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
  • Support and educate internal stakeholders on market requirements and timeframes, working collaboratively to achieve company objectives

BASIC QUALIFICATIONS:
  • Bachelor's degree in STEM, business, economics, or finance
  • 4+ years of experience in business operations, project management, or strategic planning
  • 1+ year experience based abroad or working with operations outside of the United States
  • 1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.)

PREFERRED SKILLS AND EXPERIENCE:
  • Demonstrated success working in an environment with competing priorities and aggressive schedules
  • Experience leading complex operational and strategic initiatives
  • Ability to define and manage a project independently
  • Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
  • Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, Ruby)
  • Strong written and verbal communication skills, particularly with senior business leaders

ADDTIONAL REQUIREMENTS:
  • Willingness to travel up to 50%
  • Must be willing to work extended hours and/or weekends
  • This is not a remote position and would require being onsite in either Bastrop, TX or Redmond, WA


ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. a7 1157, or (iv) Asylee under 8 U.S.C. a7 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

About SpaceX

SpaceX is an American aerospace manufacturer and space transportation services company founded in 2002 by entrepreneur Elon Musk. The company designs, manufactures, and launches advanced rockets and spacecraft. SpaceX has developed the Falcon 1, Falcon 9, Falcon Heavy, and Dragon spacecraft. The company was founded with the goal of reducing space transportation costs and enabling the colonization of Mars. SpaceX has achieved several milestones in spaceflight, including the first privately-funded liquid-propellant rocket to reach orbit, the first privately-funded company to send a spacecraft to the International Space Station, and the first privately-funded company to send a human-rated spacecraft to orbit.
Learn more about SpaceX
Size
8,000 employees
Industry
Aerospace & Defense
Founded
2002
* Ladders Estimates

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