Project Manager, US Merchandising

Job Profile Summary (Role Overview)

This role sits within the U.S. Merchandising team and is responsible for leading cross-functional initiatives that drive product strategy, assortment planning, and both in-store and digital execution across the national store network. The Project Manager oversees the planning, coordination, and delivery of key merchandising programs, including end-to-end management of schematics, product launches, and promotional campaigns. The role ensures strong alignment between merchandising, marketing, digital, supply chain and store operations teams while maintaining accountability for timelines, budgets, and performance outcomes. Leveraging data and insights, the Project Manager optimizes product placement, inventory flow, and the overall customer experience at scale. Additionally, this role identifies risks, streamlines processes, and implements best practices to ensure consistent execution across regions, supporting revenue growth, margin improvement, and adherence to brand standards. A key component of the role also includes building and sustaining strong relationships with strategic supplier partners.

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

• Project Planning: Develop comprehensive project plans outlining goals, timelines, resources, and budget requirements. Collaborate with merchandising teams to identify requirements and translate them into actionable project plans.
• Team Leadership: Lead and motivate cross-functional teams, providing clear direction and support throughout the project lifecycle. Ensure seamless integration of merchandising solutions that align with business strategies.
• Risk Management: Proactively identify potential risks and develop mitigation strategies to minimize project disruptions and ensure successful delivery.
• Communication: Maintain open and transparent communication with stakeholders, keeping them informed of project progress, risks, and milestones.
• Resource Allocation: Coordinate the allocation of resources, including personnel, equipment, and capital, to meet project objectives efficiently.
• Budget Management: Monitor project expenditures and track budget allocations to ensure projects are delivered within financial constraints.
• Continuous Improvement: Identify opportunities for process improvement and best practices, implementing changes to enhance project delivery efficiency and effectiveness.

JOB REQUIREMENTS:

• Bachelor's degree in Business, Project Management, Marketing, Communications, or a related field preferred. Other combinations of job-related experience and education that meet the requirements may be substituted.
• Demonstrated proficiency as Project Manager, with 2-3 years of professional experience and successful track record of managing complex projects from initiation to completion.
• Strong leadership skills with the ability to inspire and motivate cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Exceptional organizational and time management abilities, with keen attention to detail.
• Ability to deal well with ambiguity, change, and a fast pace. Comfortable managing multiple projects and task, prioritizing amongst them.
• Strong proficiency in translating business requirements into Confluence documentation.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Teams, Power BI)
• Working knowledge of PDI Enterprise software is an asset.
• Experience in the retail industry is advantageous.
• Travel required 15-20% of time, some international. Passport or travel documentation/visa required.
• Flexibility around working hours required, due to global scope of role and working across time zones.