Global Learning & Development Program Manager

PAR Technology

$90K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Learning & Development, Talent Development, or Leadership Development
  • Experience building and delivering leadership and/or manager development programs
  • Proficient in designing online learning, microlearning, and self-paced content
  • Strong program management skills with the capacity to manage multiple initiatives
  • Experience facilitating leadership sessions and cohort-based programs
  • Strong communication skills to create engaging and transformative messaging
  • Familiarity with learning platforms, content providers, or LMS/LXP tools

Responsibilities

  • Support the delivery of leadership development programs
  • Create and implement onboarding programs for new employees
  • Facilitate learning sessions and workshops across skill areas
  • Collect and analyze data to identify capability gaps
  • Design learning experiences focused on leadership and professional skills
  • Partner with external providers to support program delivery
  • Track participant feedback for continuous program improvement

Benefits

  • Flexible remote working options
  • Opportunities for professional development and continuous learning
  • Collaborative work environment with leadership exposure
  • Access to external learning partnerships and resources
  • Opportunity to work on innovative AI applications in learning
Full Job Description
Position Description:

We're building a modern, global learning and leadership development experience at PAR-and this role will help make it real. The Global Learning & Development Manager will collaborate with leaders to understand capability needs, from new manager readiness to senior leadership effectiveness, and turn those insights into practical, relevant learning experiences that drive performance. This is a hands-on role focused on executing and facilitating learning programs-designing programs, facilitating sessions, driving adoption, and measuring results. You'll also help manage partnerships with external learning providers and ensure we're getting real value and impact from those investments.

Position Location:

Remote - Chicago, IL; Minneapolis, MN; New Hartford, NY; Austin, TX

Reports To:

Head of Global Talent Strategy

What We're Looking For:
• 5+ years of experience in Learning & Development, Talent Development, or Leadership Development
• Proven experience building and delivering leadership and/or manager development programs
• Experience designing and developing online learning, microlearning and other self-paced content
• Strong program management skills with the ability to manage multiple initiatives at once
• Experience facilitating leadership sessions, workshops, and cohort-based programs
• Ability to partner with leaders at different levels and translate business needs into development solutions
• Strong communication skills-able to create messaging that drives engagement and behavior change
• Experience working with learning platforms, content providers, or LMS/LXP tools
• Comfortable using data and feedback to assess impact and continuously improve programs
• Experience working in a global environment across regions preferred

Unleash your potential: What you will be doing and owning:
• Support the delivery of leadership development programs aligned to leadership expectations.
• Deliver manager development experiences that support performance and engagement.
• Create, implement and/or support onboarding programs to help new employees ramp up effectively.
• Support learning experiences that introduce practical AI applications.
• Collect input and data to help identify capability gaps.
• Design and deliver learning experiences across leadership, business, technical, and professional skill areas
• Facilitate learning sessions, workshops, and cohort experiences.
• Coordinate with external content providers to support program delivery.
• Support program adoption through clear communication.
• Track participation and feedback to inform program improvements.
• Partner with HR and business leaders to align learning programs to priorities.

Interview Process:

Interview #1: Phone or Video Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Key Stakeholder (via MS Teams)

Interview #4: Video interview with the Key Stakeholder (via MS Teams)

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