Global Learning & Development Program Manager

PAR Technology

$90K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Learning & Development or related fields
  • Experience in building and delivering leadership development programs
  • Proficient in designing online and self-paced learning content
  • Strong program management skills for multitasking
  • Experience in facilitating workshops and leadership sessions
  • Ability to translate business needs into development solutions
  • Strong communication skills for engagement and behavior change

Responsibilities

  • Support delivery of aligned leadership development programs
  • Deliver tailored manager development experiences
  • Design and implement effective onboarding programs
  • Create practical learning experiences around AI applications
  • Collect data to identify capability gaps
  • Facilitate various learning sessions and workshops
  • Coordinate with external providers for program support

Benefits

  • Remote work flexibility in specified locations
  • Collaborative work with global leaders and teams
  • Opportunity to influence learning strategy and programs
  • Access to external learning resources and partnerships
  • Focus on continuous improvement through data-driven insights
Full Job Description
Position Description:

We're building a modern, global learning and leadership development experience at PAR-and this role will help make it real. The Global Learning & Development Manager will collaborate with leaders to understand capability needs, from new manager readiness to senior leadership effectiveness, and turn those insights into practical, relevant learning experiences that drive performance. This is a hands-on role focused on executing and facilitating learning programs-designing programs, facilitating sessions, driving adoption, and measuring results. You'll also help manage partnerships with external learning providers and ensure we're getting real value and impact from those investments.

Position Location:

Remote - Chicago, IL; Minneapolis, MN; New Hartford, NY; Austin, TX

Reports To:

Head of Global Talent Strategy

What We're Looking For:
• 5+ years of experience in Learning & Development, Talent Development, or Leadership Development
• Proven experience building and delivering leadership and/or manager development programs
• Experience designing and developing online learning, microlearning and other self-paced content
• Strong program management skills with the ability to manage multiple initiatives at once
• Experience facilitating leadership sessions, workshops, and cohort-based programs
• Ability to partner with leaders at different levels and translate business needs into development solutions
• Strong communication skills-able to create messaging that drives engagement and behavior change
• Experience working with learning platforms, content providers, or LMS/LXP tools
• Comfortable using data and feedback to assess impact and continuously improve programs
• Experience working in a global environment across regions preferred

Unleash your potential: What you will be doing and owning:
• Support the delivery of leadership development programs aligned to leadership expectations.
• Deliver manager development experiences that support performance and engagement.
• Create, implement and/or support onboarding programs to help new employees ramp up effectively.
• Support learning experiences that introduce practical AI applications.
• Collect input and data to help identify capability gaps.
• Design and deliver learning experiences across leadership, business, technical, and professional skill areas
• Facilitate learning sessions, workshops, and cohort experiences.
• Coordinate with external content providers to support program delivery.
• Support program adoption through clear communication.
• Track participation and feedback to inform program improvements.
• Partner with HR and business leaders to align learning programs to priorities.

Interview Process:

Interview #1: Phone or Video Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Key Stakeholder (via MS Teams)

Interview #4: Video interview with the Key Stakeholder (via MS Teams)

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