Job Overview

IRC’s Strategy 100 Phase 2 demands agility – the ability to make quick, data-driven decisions and pivot as circumstances change. Today, CRRD’s data sits in fragmented systems with inconsistent definitions, limiting our ability to connect fundraising, spending, and programmatic delivery into a coherent picture. This role exists to change that.

The Global Lead, CRRD Data & Analytics leads the execution of CRRD’s data roadmap, as part of the broader organizational Data Transformation. Reporting to the Senior Director of METAL and the Senior Director of Data Transformation, this person will lead a team to standardize how collect and aggregate program data, integrate it with awards and finance data across IRC’s systems of record, and deliver it to decision-makers through dashboards and reporting that are timely, trustworthy, and actionable. They will champion the adoption of reliable systems of record, proactively reducing the use of parallel trackers that erode data quality, and build the foundations for an increasingly automated and AI-enhanced data ecosystem.

This is a strategic leadership role with deep technical fluency. The right candidate will be equally comfortable presenting to senior executives about portfolio performance as they are reviewing a data pipeline architecture with engineers – and will see AI and automation not as buzzwords but as practical tools to reduce manual burden and accelerate insight.

Major Responsibilities

Strategy & Vision

• Evolve, own, and drive the CRRD Data Roadmap – set priorities, track progress against measurable indicators, report on gaps and lessons, and adjust course as needed

• Engage directly with CRRD leadership to understand decision-making needs and translate them into data product requirements and dashboard specifications

• Champion Integra, OTIS, Salesforce and PID adoption as primary systems of record; support efforts to eliminate parallel trackers and reinforce accountability for data accuracy

• Explore user experience improvements for program data products, ensuring systems are intuitive enough for country teams to use independently

• Identify and implement practical AI and automation opportunities across CRRD’s data workflows – including LLM-assisted data processing and classification, automated data quality checks, and agent-based approaches to routine reporting and data integration tasks

• Participate in and shape cross-functional fora (e.g., Data Transformation Team) where system improvements and integration priorities are decided

Data Products & Systems

• Manage and evolve CRRD’s program data product portfolio: PID v4, Monthly Statistics, Annual Statistics, Indicator Selection Tool, and new integrated dashboards

• Lead the development of the CRRD Data Glossary to standardize department-wide KPIs and data assets

• Collaborate with IT, Finance, and AMU to institutionalize standardized data definitions in systems across the organization and integrate program data into the IRC Data Lakehouse

• Serve as CRRD’s primary interlocutor with IT on data platform decisions, ensuring data collection, data lakehouse, and visualization tools meet CRRD’s specific needs

• Ensure data protection requirements are embedded in all products and integrations from the start

Adoption, Change Management & Support

• Design all systems and standards with country-level implementation in mind – assessing how each initiative will be absorbed, who needs to be brought along, and what change management is required

• Develop and implement a support model that builds regional and country team capacity for independent use, reducing dependency on HQ

• Ensure all products meet a minimum documentation standard before launch; make progress, priorities, and blockers visible to stakeholders by default

Team Leadership

• Lead and manage the Program Data Systems team (developers, product manager, QA analyst, project manager), setting clear priorities aligned to the Data Roadmap

• Foster a culture of innovation, continuous learning, and practical experimentation – including with AI tools and new analytical methods

• Ensure team members are supported, recognized, and growing in their roles through effective performance management

Influence, Relationships and Representation

• Partner effectively across departments (AMU, Finance, IT, Technical Units) who own their own data reporting, collaborating on shared analytics and metadata

• Over time, build benchmarking relationships with counterparts in peer INGOs and contribute to external convenings on data systems and evidence use as the role matures

Key Working Relationships

• Position Reports to: Senior Director, Measurement Evaluation Technology Accountability and Learning and Senior Director, Data Transformation

• Direct Reports: Program data developer(s); Program data product manager; Quality Assurance Analyst; Project Manager

Key Internal Relationships: 

• METAL SMT; Awards Management Unit; Global and CRRD Finance; IT Extended Leadership Team and Data Team; Regional MEAL Advisors and Regional Practice Leads across 6 regions; Global Practice Leads

Desired Experience and Skills

Required

• 10+ years of experience in data systems, data governance, or analytics roles, with significant experience managing or coordinating across complex global teams

• Strong technical fluency across the data stack: cloud lakehouse platforms (Databricks preferred), Python and SQL, dbt or equivalent transformation tooling, pipeline orchestration, and BI/visualization tools (e.g. Power BI, Tableau)

• Experience developing and executing multi-year data strategies or product roadmaps in environments with evolving requirements and multiple stakeholder groups

• Experience assessing, rationalizing, and rebuilding data products on contemporary infrastructure – not just greenfield builds but migrating and modernizing legacy systems while maintaining continuity for end users

• Demonstrated ability to establish data standards, taxonomies, and governance frameworks and translate them into technical specifications and system requirements

• Track record of driving adoption and reducing reliance on manual processes in organizations where data literacy is uneven and stakeholder buy-in cannot be assumed – including eliminating shadow trackers and building user trust in systems of record

• Practical, hands-on experience applying AI and automation to data workflows – e.g. LLM-assisted data processing, automated quality checks, or agent-based approaches to reporting – with a realistic sense of where these tools add value and where they don’t

• Strategic thinker who can translate data-driven findings into actionable insights for audiences ranging from technical staff to senior executives

• Ability to juggle competing priorities and make progress against multiple simultaneous demands in a fast-paced, shifting environment

• Fluency in English required; Arabic, French, and/or Spanish an advantage

• Ability to travel globally up to 20% of the time

Preferred

• Experience with operational data in multi-country, geographically distributed contexts where field-level data quality and remote change management are persistent challenges

• Experience working in or with international development, humanitarian response, or comparably complex service delivery organizations with distributed operations

• Understanding of financial data and metrics, with the ability to integrate financial and programmatic reporting

• Experience with enterprise metadata management, data modeling, and software development lifecycles

• Knowledge of responsible data practices and data protection regulations (e.g. GDPR) in humanitarian settings

Compensation: (US Pay Rate: $145,000-$178,000/yr; UK Pay Rate: £77,499.32-£93,814.96/yr). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 

This is a hybrid position open to internals candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale.

This role is open to candidates located and with the right to work in United States of America, United Kingdom, and Kenya.