Paychex

Global L&D Strategist

Paychex • $90K — $120K *
West Henrietta, NY 14586In-Person
Education, Government & Non-Profit
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred; H.S. Diploma required.
  • Over 8 years of experience in a related field.
  • 4 years of experience in developing or delivering learning programs required; global experience strongly preferred.
  • Project Management experience or certifications are a plus.
  • Excellent skills in group facilitation, especially with implementing multiple initiatives.

Responsibilities

  • Conduct organization and business process analysis in partnership with unit owners.
  • Design and drive learning project plans to achieve improvements with senior leaders.
  • Lead programs with partners to enhance business results focusing on productivity.
  • Validate and scope improvement projects to link client needs with business enhancements.
  • Utilize quality tools to understand specific business problems and recommend data-driven solutions.
  • Coordinate training analysis with teams to identify areas for improvement.
  • Maintain a metrics system that tracks the effectiveness of learning programs.
  • Monitor and control changes to ensure long-term adoption of improved programs.

Benefits

  • Comprehensive medical coverage and virtual wellness classes.
  • Tuition reimbursement and 401(k) with employer match.
  • Generous paid time off and work-life balance programs.
  • Award-winning training and development programs for career growth.
  • Paid time off for volunteering and support for community initiatives.
Full Job Description
Overview

Manages the training strategy and content for global work streams. Collects feedback and performance data post-launch to increase program effectiveness and employee performance. Observes, evaluates and provides feedback to global trainers to ensure consistency of delivery of both internal and vendor trainers. Monitors changes to SOPs, develops training plans to support updates, and communicates changes to relevant stakeholders as necessary.

Responsibilities

  • Conducts organizational and business process analysis in partnership with business unit owners and process owners. Actively involved in designing and driving learning project plans with Sr. leaders to attain improvements as identified. Drives real innovation in enterprise-wide business practices in order to attain improved processes, standardization within and across units, and increase efficiencies throughout Paychex.
  • Identifies the impact of process and product changes across multiple product lines/business units and made modifications to training programs in order to provide current information to clients and trainees.
  • Lead programs with Paychex partners to improve business results with a focus on increased productivity and decreased expenses. Implement best practices, standards, and metrics across the organization to improve the consistency of results.
  • Validates and scopes improvement projects, links client requirements and business process improvements; organizes and drives effective team to deliver results and complete projects successfully deploying pilot, launch, and control in order to ensure the achievement of expected results.
  • Understands business problems specific to Company initiatives and opportunities through the use of quality tools; recommends solutions to management based on data analysis to enable the organization to achieve goals.
  • Coordinate and lead training analysis with affected teams to capture details of success, opportunity, and exposure to drive improvement and client satisfaction in the program area of focus.
  • Continued focus on learning programs to drive improved procedures and focus on building the culture around the program. Implement and maintain a metrics system that reflects the areas measured.
  • Monitors and controls the changes that were made to improve learning programs to ensure long-term adoption.
  • Works closely with Business Partners and is a trusted administrator to help to bring innovation and insight.
  • Must be able to travel internationally up to 25% of the time

Qualifications

  • Bachelor's Degree - Preferred
  • H.S. Diploma - Required
  • 4 years of experience in delivering and/or developing learning programs required, global experience strongly preferred.
  • 8 years of experience in related field.
  • Project Management experience or certifications a plus. Excellent group facilitation skills - real experience with groups implementing multiples initiatives preferred.


Live the Paychex Values

  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?

    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?

      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

    About Paychex

    Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Paychex is headquartered in Rochester, New York and has more than 100 locations across the United States and Europe.
    Learn more about Paychex
    Size
    15,000 employees
    Market Cap
    $40.1 billion
    Industry
    Business Services
    Net Income
    $1 billion
    Founded
    1971
    5 Year Trend
    +7.9%
    Revenue
    $3.9 billion
    NASDAQ
    PAYX
    * Ladders Estimates

    Similar Jobs

    Ad banner background

    Get Ready For Your
    Next Interview

    More Jobs at Paychex

    More Education, Government & Non-Profit Jobs

    Find similar Global L&D Strategist jobs:

    NationwideWest Henrietta, NY