Introduction

We are seeking a Global Field Service Specialist - HPGR to join our Global Field Services - Bulk, Pyro and HPGR team. You will be responsible for providing technical advisory support for HPGR grinding equipment across capital projects and service engagements, including installation, commissioning, troubleshooting, and optimization.

Your role plays a crucial part in ensuring safe, efficient, and reliable equipment performance, which will positively impact customer satisfaction, operational excellence, and long-term service relationships. In this position, you will report to the Senior Manager, Global Field Services - Bulk, Pyro and HPGR.

This position is mainly located at any Metso office across USA; however, it involves extensive global travel to customer sites, including extended assignments of 1 to 8 weeks at a time.

Team you belong to

You will join a team of global field service and technical specialists dedicated to supporting Metso's grinding technologies, with a strong focus on HPGR equipment. The team strives to deliver safe, high-quality field execution and expert technical guidance to customers worldwide.
Our team culture is centered around safety, collaboration, technical excellence, accountability, and customer focus. Team members are located across multiple global regions.

What you'll do

• Prepare for field assignments by reviewing scopes of work, drawings, specifications, and safety and site requirements
• Provide on-site technical advisory support during installation, checkout, start-up, and commissioning of HPGR equipment
• Coordinate field activities with customers, subcontractors, and Metso teams to meet schedules and contractual requirements
• Troubleshoot mechanical and process issues, recommending corrective actions and efficiency improvements
• Perform mechanical and process measurements and collect operational data
• Maintain accurate site documentation, including daily logs, construction reports, delay documentation, and time verification
• Deliver technical reports and recommendations to customers and internal stakeholders
• Train customer personnel, subcontractors, and Metso field staff on safe operation, maintenance, and repair of equipment

Who you are

• Associate degree, technical diploma, or equivalent field experience (e.g., millwright, mechanical, electrical, automation, instrumentation, or welding background)
• Site experience, including installation and mechanical commissioning
• Strong mechanical knowledge, with electrical and instrumentation understanding considered an asset
• Ability to work independently with minimal supervision while making sound technical and safety decisions
• Highly organized, with strong documentation, reporting, and communication skills
• Comfortable working in diverse environments, including remote sites and extended work periods
• Willingness and ability to travel frequently, including international travel, and work long hours during critical shutdowns or breakdowns
• Nice to have: Previous hands-on experience with HPGR equipment and systems and exposure to pyro processes

What's in it for you

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click 'Apply now' to leave your application.

For additional information, please contact

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.