Global Document Control Supervisor
We have a rewarding opportunity for a Global Document Control Supervisor to join our Farris team in Brecksville, OH!
As our Global Document Control Supervisor you will provide guidance to a team of document specialists for the review and update of customer documentation needs. You will coordinate with a team of stakeholders, the technical review and update of quality and/or engineering documents, procedures, various document registers, or other customer identified document requests. You will also develop processes to support the reviews, providing aging of internal and external information requests, tracking status of document submissions, and responsiveness to those requests.
Location:Brecksville, OH – Onsite
Salary: $77,000.00 - $95,000.00 per year
Please note that the salary range information provided is a general guideline only, reflecting a position based in Ohio. Criteria such as the candidate’s qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer.
We Take Care of Our People:
Paid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition I I Inclusive & Supportive Culture
Your Challenge:
Write and maintain document control procedures and workflows including the development/improvement and roll-out of document control tools.
Responsible for managing approval workflows, the classification, sorting, indexing, filing, archiving, and retrieval activities of all documentation in support of project needs.
Work with internal and external stakeholders in the production and upkeep of the Project Document Register, related correspondence and engineering documents.
Develop a program for collecting, tracking, storing, retrieving, and the distribution of documents by customer order.
Oversee and support Document Control staff in various locations to successfully operate and maintain document control processes.
Coordinate and/or attend meetings with the Project Managers or customer representatives to address questions or information requests regarding the content or the scheduling/issuance of the final documentation.
Take active part in working with facilities and customers in other countries including China, Middle East, India, etc.
Ensure compliance across all information streams in line with standards, protocols, and security measures.
Coordinate the interaction between engineering, manufacturing, field operations, program management and marketing to ensure appropriate changes are documented and provide direction for the development of data.
Produce transmittal documentation using customer directed or internally developed documentation.
Manage the distribution of final documentation, data books, or other requested information to obtain customer approval. Manage customer requested changes after all submittals.
Establish a formal release and distribution of controlled documents through appropriate channels to the customer.
Serve as a liaison and support to both internal and external Project/Functional teams.
What You Bring:
Bachelor’s Degree in Business Administration or Project Management
4+ years of relevant experience in document control or records management, with 1–3 years in supervisory/management roles
Strong in MS Office products and Adobe
Skilled in reading technical drawings and documents
Strong organizational skills and attention to detail
Ability to work on multiple assignments in collaboration with other Departments or Teams
Excellent writing and editing skills
Excellent interpersonal, verbal and written communication skills in a collaborative work environment
Able to work with a wide range of disciplines
Understanding of best practices from other organizations
Knowledge of quality systems and regulatory requirements
Experience with databases, ERP systems, and collaboration platforms (e.g., Microsoft 365, Google Workspace)
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