Job Summary The Global Data Center Account Director owns the commercial relationship and growth plan for a strategic data center client. This role requires deep expertise in data center infrastructure and mission critical facilities, combined with the ability to navigate complex, multi-stakeholder sales cycles and deliver customized solutions that meet clients' evolving needs. The individual in this role will anticipate client needs across regions and drive outperformance on key performance indicators within the contract while working in close partnership with regional operations and delivery leadership.
Job Responsibilities- Serve as the primary point of contact for a global data center client, managing relationships at executive levels
- Understand client's technology roadmaps, digital transformation initiatives, cloud strategies and infrastructure requirements to position appropriate solutions
- Maintain a technical literacy sufficient to engage in detailed conversation about power, cooling, compliance and sustainability in data centers
- Develop and execute account plans that align with corporate growth objectives and revenue targets while ensuring relevance to the applicable client's needs
- Navigate a highly matrixed environment to ensure local and cultural relevance while driving global performance and growth
- Coordinate with internal colleagues across technical and support functions to ensure seamless execution and client satisfaction throughout the development life cycle
- Effectively influence without direct authority to mobilize resources and drive collaborative outcomes
- Build high performing teams who overdeliver on client commitments, including contractual SLAs and uptime
- Track industry developments to anticipate client needs and leverage JLL's SMEs to support them proactively
Job Requirements- Seasoned leader with 10+ years of facilities management or engineering experience in the real estate industry; data center or critical environments preferred
- Experience in, or managing a portfolio consisting of, critical environments
- Extensive experience hiring, training, and retaining large teams of talent in a client service environment; outsourced experience preferred
- Has maintained successful relationships with executive decision makers
- Proven ability to work across cultures and time zones in a global business
- Proactively managed a budget in excess of multiple millions of dollars
The estimated total comp for this role is $350,000K annually.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:350,000.00 - 350,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:Remote -Atlanta, GA, Chicago, IL, Dallas, TX, Phoenix, AZ, Washington, DC
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Accepting applications on an ongoing basis until candidate identified.