Global Continuous Improvement & Operational Excellence Manager

NOV, Inc. • $100K — $130K *
Houston, TX 77084In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8-12+ years in Quality, Operational Excellence, or Manufacturing Operations.
  • Strong knowledge of ISO 9001 and API standards.
  • Experience conducting audits and leading corrective action programs.
  • Demonstrated influence and partnership with operations leadership.
  • Experience managing QMS training teams and programs.
  • Excellent analytical, communication, and presentation skills.

Responsibilities

  • Act as a global expert on ASME RTP-1, ISO, API, and internal standards compliance.
  • Support site leadership in implementing effective operational practices.
  • Align Quality requirements with operational execution.
  • Deliver QMS training programs and validate training effectiveness.
  • Conduct high-level audits focusing on system effectiveness and compliance.
  • Develop prioritized action plans based on audit findings.
  • Coach local operations teams on QMS expectations and continuous improvement.

Benefits

  • Opportunities for professional development and career growth.
  • Supportive work culture fostering teamwork and collaboration.
  • Flexible work arrangements to promote work-life balance.
  • Access to comprehensive health and wellness programs.
  • Paid time off and holidays to recharge and rejuvenate.
Full Job Description
Job Description

JOB SUMMARY

The Global Operational Excellence Manager is responsible for driving consistent execution, compliance, and continuous improvement of the Quality Management System (QMS) across all operations. This role leads the creation of Dashboards and Metrics, audits data integrity pulled from ERP and data analytic systems, and coordinates QMS-focused training and competency development, conducts high-level audits, and partners with operations leadership to strengthen compliance with ASME RTP-1, ISO, API, and internal standards.

The position serves as a global resource to develop and mature local operations management teams, ensuring accountability through corrective action governance, audit follow-up, and performance-based reporting. The role is critical to advancing operational excellence and supporting the organization's accelerated transformation strategy.

Operational Excellence & Compliance
  • Act as a global subject-matter expert and resource for operations leadership on compliance to:
    • ASME RTP-1
    • ISO 9001
    • API standards
    • Internal NOV Quality and Operational standards
  • Support site leadership in translating standards into effective, sustainable operational practices.
  • Drive alignment between Quality requirements and operational execution.

QMS Training & Competency
  • Ensures effective delivery of QMS-related training programs in coordination with Training and Competency with respect to Operational systems.
  • Drive development, deployment, and maintenance of QMS training aligned to risk, audit findings, and operational needs.
  • Ensure training content supports consistent interpretation and application of standards across regions.
  • Partner with Training & Competency leadership to ensure training effectiveness and competency validation.

Audits & Corrective Action Governance
  • Plan and conduct high-level internal audits across global operations, focusing on system effectiveness, compliance, and maturity.
  • Review audit results and develop clear, prioritized action plans in collaboration with operations leadership.
  • Drive accountability for corrective actions through:
    • Corrective action audits
    • Effectiveness reviews
    • Leadership follow-ups
  • Ensure corrective actions address root causes, not symptoms, and are sustained over time.


Operations Leadership Support
  • Coach and develop local operations management teams on:
    • QMS/Operational Systems expectations
    • Coordinates between Finance/Operations/QA/Engineering to ensure data integrity
    • Compliance ownership
    • Continuous improvement mindset
  • Act as a trusted advisor to plant managers and regional leaders on quality and compliance risks.

Reporting & Trend Analysis
  • Develop, analyze, and present global reports to leadership on:
    • QMS training completion and effectiveness
    • Audit trends and systemic issues
    • Corrective action performance and recurrence
    • Operational Metrics (OTD, Utilization, HSE, COPQ, etc)
  • Identify trends and emerging risks and recommend proactive improvement actions.
  • Use data and dashboards to drive transparency and informed decision-making.


EDUCATION & EXPERIENCE QUALIFICATIONS
  • 8-12+ years of experience in Quality, Operational Excellence, or Manufacturing Operations.
  • Strong working knowledge of:
  • ISO 9001
  • API standards
  • Proven experience conducting audits and leading corrective action programs.
  • Demonstrated ability to influence and partner with operations leadership.
  • Experience leading or coordinating training teams and QMS training programs.
  • Strong analytical, communication, and presentation skills.


JOB REQUIREMENTS
  • Experience with API Q1, ISO 9001, and API product specifications.
  • Proven experience leading audits, managing certification programs, and interacting with customers.
  • Demonstrated ability to lead change and influence across functional boundaries.


BEHAVIORAL COMPETENCIES
  • Strategic thinker with strong business and quality acumen.
  • Decisive leader with a high level of integrity and accountability.
  • Coach and mentor with focus on creating high-performing teams

TECHNICAL COMPETENCIES
  • Strong understanding of QMS principles, ISO 9001:2015, and API Q1 standards.
  • Proficiency in Statistical Process Control (SPC), Statistical Quality Control (SQC), and quality tools.
  • Advanced proficiency in risk management, FMEA, root cause analysis, and continuous improvement tools.
  • Skilled in Microsoft Office (Excel, Word, PowerPoint) and data analysis tools.
  • Strong working knowledge of SPC, SQC, and quality data analytics.
  • Knowledge of inspection techniques and process control strategies.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES
  • Up to 50% domestic travel may be required for audits, inspections, or training.
  • Use of appropriate PPE is required in designated areas.

Learn more about us at our Fiber Glass Systems Webpage

For more specifics about our competitive benefits please visit https://usbenefits.nov.com/

About NOV, Inc.

NOV, Inc. Careers

Joining NOV, Inc. presents an unparalleled opportunity to advance a career in the energy sector with a company at the forefront of driving innovation and growth. NOV, Inc. is actively seeking professionals who are ready to engage with a global team that values leadership, diversity, and professional development.

Explore Job Opportunities

NOV, Inc. offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's in engineering, finance, or project management, NOV, Inc. positions itself as a leader in career advancement in the energy industry. Explore open positions that align with professional skills and career interests.

Internship Programs

NOV, Inc. believes in nurturing talent from the ground up. Internship programs at NOV, Inc. provide invaluable industry exposure and hands-on experience, making them a cornerstone of professional development for students and recent graduates eager to make their mark.

Commitment to Employee Growth and Benefits

At NOV, Inc., employee growth is a priority, supported by comprehensive benefits and diversity training programs designed to foster an inclusive workplace. NOV, Inc. invests in its team, ensuring access to the tools and training necessary to excel both professionally and personally.

Cultivating a Culture of Innovation

The culture at NOV, Inc. is built on a foundation of innovation and collaborative problem-solving. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company’s leadership in the energy sector.

Professional Development and Networking

NOV, Inc. is dedicated to the continuous professional development of its team members through leadership training, networking opportunities, and robust career paths. Employees at NOV, Inc. enjoy a dynamic environment where they can build strong professional networks and enhance their career trajectory.

Hiring Process

The hiring process at NOV, Inc. is designed to be transparent and engaging, starting from the initial job posting to the final interview. Candidates are encouraged to showcase their skills and experiences through a detailed resume and during the interview process, ensuring a fit that is beneficial both for the individual and for NOV, Inc.

Join the NOV, Inc. Team

NOV, Inc. is looking for passionate, curious, and innovative team players. Search for open positions that match skills and interests on the NOV, Inc. careers page. Discover how a position at NOV, Inc. can propel a career to new heights.

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Embark on a journey with NOV, Inc., where career aspirations turn into achievements, and professional growth is intertwined with innovation and leadership.
Learn more about NOV, Inc.
Industry
Energy & Utilities
* Ladders Estimates

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