The Global Category ComEx Director (Wellness) drives the integration of commercial excellence into Wellness category strategies, ensuring strong customer and shopper centricity, best-in-class omnichannel execution (including digital commerce), and scalable commercial capabilities to deliver sustainable category growth.

Role Responsibilities 
 

Category & Commercial Leadership

• Champion the ‘Voice of the Customer and Shopper’, embedding insights into category strategies, innovation, and go-to-market approaches to drive sustainable growth.

• Provide and approve commercial inputs and customer insights into Category-led forums (e.g., CGLT) and enterprise-wide planning cadences (e.g., IGP).

• Translate category growth strategies into customer category story, ensuring alignment with global commercial excellence blueprints and frameworks.

• Partner closely with Global Category, within Commercial Excellence global function, and OU teams to shape commercially viable category growth strategies across channels and markets.

Omnichannel Excellence

• Act as a key interface with Marketing Excellence and Commercial teams to ensure category strategies are fully optimized for Digital Commerce and omnichannel execution (including retails and pharmacy channels).

• Identify and scale digital commerce growth opportunities, leveraging data, analytics, and emerging trends to inform category strategies.

• Partner with dComm and Media teams to ensure consistent deployment of global standards, tools, and capabilities across markets.

• Work closely with NRM and Brand team to identify PPA opportunities to support the omnichannel ambition.

Commercial Planning & Capability Building

• Coordinate with other Global Category ComEx Directors to define and align on global commercial planning frameworks, KPIs, and governance, ensuring integration with IGP and category strategies

• Drive adoption of standardized commercial excellence frameworks and tools across OUs and markets, ensuring consistency and scalability.

• Enable capability building across markets, fostering best practice sharing and continuous improvement in commercial execution.

Cross-functional Collaboration & Execution

• Collaborate with OUs, Markets, and Global teams to ensure effective implementation of commercial strategies and frameworks in-market.

• Foster strong partnerships with Category, Marketing, Sales, dComm, and CBIA (analytics and insight) teams to ensure end-to-end alignment from strategy to execution.

• Act as a thought leader on commercial excellence influencing senior stakeholders and driving enterprise-wide alignment.  

*The position is based in Warren, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.

We are looking for professionals with these required skills to achieve our goals:

• Proven experience in Commercial Excellence, Category Management, Sales Strategy, or Digital Commerce within a large consumer health or FMCG organization.

• Direct experience in managing customer.

• Demonstrated ability to embed customer and shopper-centric insights into commercial and category strategies.

• Experience delivering commercial inputs into enterprise planning cycles (e.g., IGP) and category governance forums.

• Strong understanding of digital commerce ecosystems, including omnichannel strategy, eRetail fundamentals, and performance metrics.

• Experience working across multiple market archetypes and channels (e.g., distributor-led, customer-led, eCommerce, pharmacy, modern trade). [[Reviewed]...ector - JD | Word]

• Proven ability to lead cross-functional collaboration and influence stakeholders across global and local teams.

Preferred Qualifications

• Experience within the Wellness category or related consumer health segments.

• Strong exposure to Digital Commerce capability building, tools, and best practice deployment at scale.

• Analytical mindset with the ability to leverage data, insights, and emerging trends (e.g., AI, digital analytics) to drive decision-making.

• Experience building and scaling global frameworks and capabilities in an omnichannel environment.

The salary range for this role is $ 192,733 - $265,000 USD annually + bonus