The Goldman Sachs Group, Inc

Global Banking & Markets - Private - Transaction Banking Client Service - Dallas - Vice President

The Goldman Sachs Group, Inc • $130K — $180K *
Dallas, TX 75217In-Person
Finance & Insurance
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 4+ years of relevant experience
  • Experience in Client Service within Transaction Banking or Payment Processing
  • Strong interpersonal and leadership skills
  • Proficient in client support and risk management principles
  • Good understanding of FX Payments or International Payment Servicing
  • Proven analytical and problem-solving abilities
  • Excellent written and verbal communication skills

Responsibilities

  • Manage the Client Service experience within the Transaction Banking Operations team
  • Deliver client service excellence in the product roll-out process
  • Support global Client Service functions and develop the service architecture
  • Understand Payment Flows and liquidity sourcing for Global Payment offerings
  • Collaborate with internal teams and clients to manage various queries and issues

Benefits

  • Supportive team environment focusing on client service excellence
  • Opportunity to work with cutting-edge Transaction Banking products
  • Exposure to collaboration with multiple internal teams and stakeholders
  • Potential for professional growth and development within a global platform
  • Access to training and resources for enhancing skills and capabilities
Full Job Description
Job Description

OPERATIONS

Transaction Banking Operations is part of Transaction Banking within the Platform Solutions Division. We are responsible for building, developing and supporting Goldman Sachs' Transaction Banking offering that is delivering a range of treasury and cash management products to our corporate client base. Transaction Banking Operations provide essential risk management and controls architecture to preserve and enhance the firm's assets and reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

YOUR IMPACT

We are seeking to recruit a highly motivated individual to manage and have primary oversight of the local Client Services function and team. The group provides support for the full Transaction Banking product offerings including Deposits, Escrow, Virtual Integrated Accounts, and Global Payments capabilities. The candidate will have prior experience managing Client Service teams, supporting Transaction Banking Payment Services, or FX Transaction Flows, with a strong focus on delivering client service excellence coupled with risk management within an evolving team.

The ideal candidate will be integral to delivering for our clients every day while also partnering with Product, Digital, Sales, and Engineering to build out the next generation capabilities in Transaction Banking.

Key responsibilities will include managing strategic clients end-to-end as part of the onboarding process, adhering to key controls to meet jurisdictional regulatory requirements, focusing on meeting and exceeding client deadlines and expectations - ensuring an exceptional client experience while contributing to a highly motivated team.

HOW YOU WILL FULFILL YOUR POTENTIAL
  • Manage the Client Service experience as part of the Global Transaction Banking Operations team, delivering client service excellence as we build, launch, deliver and evolve a suite Transaction Banking products for our Corporate Clients.
  • Be client service, control, and solution orientated as we roll out a significant program of new and enhanced functionality in support of our offering.
  • Support our Client Service functions globally and help, develop, monitor and manage the client service architecture that allows us to deliver this growing suite of Transaction Banking Services.
  • Understand and support the Payment Flows and liquidity sourcing that are a key component in delivering our Global Payment offering to our clients. Develop and implement best practice to enable efficient movement of International Payments and the flows, payment schemes and the processes surrounding them.
  • Work with internal teams, strategic partners and clients to manage a range of queries related to payments, accounts, account management, client on-boarding, client issue resolution, payment repairs, firm/customer funding flows and FX unwinds.


SKILLS AND EXPERIENCE WE ARE LOOKING FOR:

BASIC QUALIFICATIONS
  • Bachelor's degree with 4+ years of professional and relevant experience
  • Experience with Client Service in Transaction Banking, Payment Processing or FX Middle Office
  • Strong Interpersonal skills and Leadership skills
  • Proficient with key principles of client support and risk management
  • Good understanding of either the FX business including FX Payments or of International Payment Servicing or Transaction Banking Account Management
  • Experience in delivering client service excellence
  • Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
  • Excellent communication skills (written and verbal)


PREFERRED QUALIFICATION
  • Leadership and Coaching skills
  • Ability to effectively manage Global Stakeholders
  • Candidate must be proactive, enthusiastic and team oriented
  • Ability to remain composed under pressure
  • Ability to prioritize and make decisions in a fast-paced environment
  • Accuracy and attention to detail
  • Strong written and verbal communication skills
  • Adapt to new changes and new challenges
  • Strong analytical skills
  • Well-developed organizational skills

About The Goldman Sachs Group, Inc

The Goldman Sachs Group, Inc. provides investment banking, securities, and investment management services, as well as financial services to corporations, financial institutions, governments, and high-net-worth individuals worldwide. Its Investment Banking segment offers financial advisory services, including advisory assignments concerning mergers and acquisitions, divestitures, corporate defense, risk management, and restructurings and spin-offs; and underwriting services comprising public offerings and private placements of a range of securities, loans, and other financial instruments, and derivative transactions. The company’s Institutional Client Services segment provides client execution services, such as fixed income, currency, and commodities client execution related to making markets in interest rate products, credit products, mortgages, currencies, and commodities; and equities related to making markets in equity products, as well as executes and clears institutional client transactions on stock, options, and futures exchanges. This segment also engages in the securities services business providing financing, securities lending, and other brokerage services to institutional clients, including hedge funds, mutual funds, pension funds, and foundations. Its Investing and Lending segment originates longer-term loans; and invests in debt securities, loans, public and private equity securities, real estate, consolidated investment entities, distressed assets, currencies, commodities, and power generation facilities. The company’s investment management segment provides investment products and services, as well as offers wealth advisory services, including portfolio management and financial counseling, and brokerage and other transaction services.

The Goldman Sachs Group, Inc. Careers

Join the prestigious team at The Goldman Sachs Group, Inc., a global leader in finance and investments, and propel your career to new heights. Our firm is renowned for its commitment to excellence, innovation, and leadership in the financial sector.

Work You’ll Do

At Goldman Sachs, you will be part of a dynamic environment that fosters growth, diversity, and professional development. Engage in transformative projects that redefine the landscape of global finance, driven by a culture of high performance and continuous improvement.

Lead with Innovation and Leadership

Step into a role where your skills will be honed and your leadership capabilities enhanced. The Goldman Sachs Group, Inc. is at the forefront of merging financial expertise with technological innovation, creating a platform for you to lead impactful initiatives.

Join Our Diverse and Inclusive Team

Diversity and inclusion are at the core of our company culture. With employees from various backgrounds, Goldman Sachs thrives on the rich ideas and perspectives that this diversity brings. Here, every team member’s contribution is valued, and every voice is heard.

Explore Job Opportunities and Internships

Whether you’re seeking full-time employment or looking into internship opportunities, Goldman Sachs offers a range of positions that cater to different skills, experiences, and career aspirations. From analyst to executive positions, discover how you can contribute to our legacy of success.

Networking and Professional Growth

Goldman Sachs is not just a workplace. It is a community where you can build lasting relationships with colleagues and industry leaders. Our networking events, mentorship programs, and professional groups foster connections that can accelerate your career trajectory.

Benefits and Career Development

Invest in your future with Goldman Sachs’ unparalleled employee benefits and career development programs. From comprehensive health benefits to personalized career coaching and leadership training, we ensure that our team is equipped for success, both professionally and personally.

Prepare for Your Future

Ready to take the next step? Prepare your resume, sharpen your interview skills, and explore the vast array of job opportunities at The Goldman Sachs Group, Inc. Our hiring process is designed to identify and nurture talent, helping you to achieve your career goals.

Stay Connected

Keep up to date with the latest from Goldman Sachs Careers by subscribing to our job alert emails. Tailor your preferences to receive updates that match your career interests and stay ahead in the competitive financial sector.

Join The Goldman Sachs Group, Inc.

Embark on a rewarding journey with The Goldman Sachs Group, Inc. where your potential is limitless. Explore positions, read about our company culture, and apply today to become part of a team that values growth, leadership, and innovation.

SEARCH GOLDMAN SACHS JOBS

READ CAREERS BLOG

At The Goldman Sachs Group, Inc., your career is just the beginning – it’s an opportunity to excel and lead in the global financial industry. Join us and make your mark!
Learn more about The Goldman Sachs Group, Inc
Size
45,100 employees
Market Cap
$115.8 billion
Industry
Finance & Insurance
Net Income
$9.4 billion
Founded
1869
5 Year Trend
+11.3%
Revenue
$53.4 billion
NASDAQ
GS
* Ladders Estimates

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