Overview
The Global Account Manager is responsible for increasing Humanscale’s market share through developing, implementing and monitoring strategies and action steps to achieve global account penetration. The GAM must meet quotas and individual performance objectives. This position provides management and leadership for the corporate account program, which is focused on developing new and existing customers.
Responsibilities
- Develop and execute unified collaborative account marketing plans with management to maximum account penetration within assigned accounts.
- Develop analysis of industry and accounts to target, set priorities, which direct the activities of the sales organization, rep groups, and dealers to achieve planned volume of sales.
- Develop a forecasting system and manage the sales process through pending business reports.
- Responsible for regional budget.
- Maintain target account profile information (key personnel, primary locations, and account activity) by location of assigned accounts and major prospects.
- Coordinate support of major accounts and monitor all activities within those assigned accounts.
- Coordinate negotiations of major account agreements in conjunction with the National Director.
- Develop plans to increase high-level contacts at target accounts, through a strategic effort that will increase penetration.
- Establish the company as an industry leader, through an in-depth understanding of competitive account programs.
- Serve as a liaison between the factory and the customer/dealer on shipment and quality matters.
- Relationships:
- External Contacts – Frequent contact with assigned accounts and prospects regarding sales penetration and service issues
- Internal Customers - Sales and Marketing groups regarding programs and services; Executive management regarding assigned account activity and relationship building; Operations regarding product, scheduling and marketing programs; Administration (Customer Service, Order Entry). Provide ongoing leadership to sales force
Qualifications
- Bachelor's degree in business, marketing, communications, design, or equivalent
- 4-6 to years of diversified experience in sales and marketing, with at least 2 years of experience in the office furniture, including direct end user contact, dealer and A&D contact, or a closely related industry
- Ability to travel regionally 50%
- Ability to lift and carry up to 50 lbs
COMPUTER SKILLS:
WHAT WE OFFER:
- Competitive base
- Medical Benefits (Medical, Dental, Vision)
- HSA, FSA, Commuter Benefits
- Medical Discounts
- Ancillary Benefits
- Accident, Critical Illness, Hospital Insurance
- Voluntary, Spouse, and Child Life Insurance
- Pet Insurance
- Employee Discount Programs
- 401k matching
- Paid time off (including 15 PTO days and 11 holidays)
Salary Range: $100,515-$146,612
In addition to the salary there is a variable pay component. Please note that the salary information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer.
