Location: USA - Itasca, N Arlington Heights Rd Division: Air & Sea Job Posting Title: Global Account Director Time Type: Full Time Summary The Global Account Director will be responsible for managing and growing a portfolio of key global accounts in the transportation and logistics industry. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. The Global Account Director will report to the Vice President of Sales. Duties and Responsibilities • Lead global alignment of the account management structure for a specific account portfolio, across multiple regions, communicate and coordinate the global strategy for each account • Develop and execute account strategies to achieve revenue and profitability targets • Build and maintain strong relationships with key stakeholders at assigned global accounts • Identify opportunities to expand services and increase revenue within assigned accounts • Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues • Prepare and present business reviews and performance reports to clients and DSV management • Conduct regular account planning and review meetings with the team • Ensure customer satisfaction through effective communication, responsiveness, and issue resolution Educational background / Work experience • Bachelor's degree in business, logistics, or a related field is required • Master's degree in business or a related field is preferred • Minimum of 10 years of experience in sales or account management in the transportation and logistics industry • Experience managing global accounts and developing account strategies is required • Experience working in a multinational corporation is required Skills & Competencies • Strong business acumen and strategic thinking skills • Excellent communication and interpersonal skills • Ability to build and maintain strong customer relationships • Strong leadership and team management skills • Proficiency in data analysis and reporting • Ability to work in a fast-paced, dynamic environment Language skills • Fluency in English is required • Proficiency in other languages is a plus Computer Literacy • Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required • Experience with CRM software (e.g. Salesforce) is preferred. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $120,000 - $150,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. This position can report to office at any of our DSV USA locations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.