Jack Henry & Associates

Gladiator Account Executive

Jack Henry & Associates$80K — $120K *
US-AnywhereRemote in United States
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in sales, installation, or support of IT software solutions or managed services for financial institutions
  • Ability to travel up to 25%
  • Bachelor's Degree preferred
  • 5+ years of IT experience in banking; management experience is a plus
  • Proficiency in business software applications like email, spreadsheets, presentations, and word processing

Responsibilities

  • Present and sell to client Board of Directors and Technology Committees
  • Conduct remote consulting and strategic planning with existing clients
  • Upsell additional Gladiator products and services
  • Handle administrative and account responsibilities such as forecasting and opportunity management
  • Serve as the client escalation point for issue resolution
  • Maintain strong relationships with existing clients
  • Collaborate with internal support teams to address client concerns

Benefits

  • Remote work flexibility within the U.S. (excluding California)
  • Onsite interview and onboarding requirements to verify identity
  • Exposure to a diverse set of clients within the financial industry
  • Opportunity to influence strategic technology planning for clients
  • Dynamic work environment fostering growth and collaboration
Full Job Description
Gladiator, a Jack Henry brand, is looking for a new Account Executive to join our team. The Account Executive has overall account responsibility for the ongoing sales and business relationship with existing Gladiator clients. This is a quota carrying position responsible for current contract renewals as well as upselling additional JHA Gladiator Products and Services. Responsibilities include presenting and selling to client Board of Directors and Technology Committees. We are looking for an individual with the ability to design and present multi-year strategic technology plans for clients.

This position may be worked remotely within the United States, with the exception of California.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:
• 30% - presentations (some on-site), consulting and strategic planning with existing clients in territory.
• 50% - Remote consulting, strategizing and upselling of products services to existing client base.
• 10% - Administrative and Account responsibilities including forecasting, opportunity management, product education as well as client liaison during any problem escalation.
• 10% - Serves as an escalation point for the client to resolve any issues, will be the communication channel that internal support teams use to handle any concerns with the client.
• May perform other job duties as assigned.

What you'll need to have:
• 2+ years' experience selling, installing or supporting IT software solutions or managed services to financial institutions.
• Must be able to travel up to 25%.

What would be nice for you to have:
• Bachelor's Degree.
• 5+ years of IT experience at a bank; management experience a plus.
• Latitude for independent judgment.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Knowledge of e-mail, spreadsheet, presentation and word processing applications including typical business system interaction.
• The ability to propose, present and contract JHA Products and Services.
• Experience with Salesforce.com .
• Experience with selling or supporting Infrastructure as a Service (IaaS), managed IT services and/or managed security services.
• Working knowledge of financial institution regulatory compliance.
• Strong customer relationship skills.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

About Jack Henry & Associates

Jack Henry & Associates is a leading provider of technology solutions and payment processing services primarily for the financial services industry. The company offers a range of software products and services, including core processing, digital banking, payment processing, and risk management solutions. Jack Henry & Associates serves more than 9,000 customers nationwide, including banks, credit unions, and other financial institutions. The company was founded in 1976 and is headquartered in Monett, Missouri.
Learn more about Jack Henry & Associates
Size
6,714 employees
Market Cap
$13 billion
Industry
Net Income
$298.4 million
Founded
1976
5 Year Trend
+7%
Revenue
$1.7 billion
NASDAQ

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