Raytheon Technologies

Gestionnaire Excellence Operationnelle | Operational Excellence Manager

Raytheon Technologies • $90K — $120K *
Saint-hubert, QC J3Y 0A1In-Person
Aerospace & Defense
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Management, Business Administration, or a related field.
  • Minimum of 8 years of experience with a Bachelor's degree, or 5 years with a Master's degree.
  • Ability to adapt to dynamic and complex environments.
  • Strong critical thinking and solution-focused mindset.
  • Excellent verbal and written communication skills in both French and English.
  • Knowledge of P&WC engines and aftermarket, SAP, and Power BI is advantageous.

Responsibilities

  • Lead change management initiatives to enhance team adoption of best practices.
  • Facilitate LEAN workshops and guide the implementation of improvements.
  • Monitor and analyze performance metrics to eliminate inefficiencies.
  • Coordinate cross-departmental projects to foster collaboration across teams.
  • Identify data needs and support operational dashboard development.
  • Develop and track key performance indicators (KPIs) for decision-making.
  • Collaborate with leadership to transform strategic plans into actionable initiatives.

Benefits

  • Pension and savings plan with employer contributions.
  • Comprehensive group insurance program.
  • Opportunities for career advancement.
  • Recognition programs including merit rewards.
  • Health and wellness initiatives, including access to telemedicine.
  • Recreational and sports club membership.
  • Nearby daycare facilities for staff convenience.
  • Accessible public transport options and free parking.
Full Job Description
Date d'affichage / Date Posted:
2026-07-06
Pays / Country:
Canada
Emplacement / Location:
CA-QC-SAINT HUBERT-H05 ~ 7007 Chemin De La Savane ~ BLDG H05 FACTORY

Titre du poste:Gestionnaire Excellence Opérationnelle

À quoi ressemblera votre quotidien?

Leader d'influence, vous accompagnez humainement la gestion du changement pour mobiliser les équipes et ancrer une culture d'amélioration continue. Vous pilotez des ateliers LEAN et analysez les indicateurs de performance pour chasser les gaspillages et maximiser la productivité. Vous agissez en partenaire clé du directeur de production pour traduire les orientations stratégiques en plans d'actions concrets.

Gestion du changement et mobilisation
  • Accompagner les équipes dans l'adoption des nouvelles pratiques et outils.
  • Influencer les parties prenantes à tous les niveaux de l'organisation.
  • Promouvoir une culture d'amélioration continue et d'excellence opérationnelle.


Pilotage de l'amélioration continue
  • Identifier, prioriser et piloter des initiatives d'amélioration continue alignées avec les objectifs d'affaires (sécurité, qualité, coûts, délais).
  • Animer des ateliers LEAN (Kaizen, VSM, résolution de problèmes) et assurer la mise en œuvre concrète des solutions.
  • Mesurer et suivre les gains générés (productivité, réduction des gaspillages, amélioration des flux).


Gestion de projets transverses
  • Piloter des projets structurants impliquant plusieurs départements (production, qualité, logistique, maintenance).
  • Assurer la coordination entre les équipes afin de briser les silos organisationnels
  • Suivre l'avancement, gérer les risques et garantir l'atteinte des résultats.


Collaboration avec l'équipe data
  • Identifier les données nécessaires pour les équipes opérationnelles
  • Créer le lien entre les data analystes, les processus business et les dashboards opérationnels


Analyse de la performance et prise de décision
  • Analyser les données opérationnelles pour identifier les écarts de performance et leurs causes racines.
  • Développer et suivre des indicateurs clés (KPI) pertinents pour soutenir la prise de décision.
  • Formuler des recommandations concrètes basées sur des faits et des analyses rigoureuses.


Contribution à la stratégie opérationnelle
  • Collaborer avec le directeur de production pour traduire les orientations stratégiques en plans d'actions concrets.
  • Participer à la définition et au déploiement de la feuille de route d'excellence opérationnelle.


Qu'est-ce qu'il vous faut pour réussir?
  • Baccalauréat en gestion, en administration des affaires ou dans un domaine connexe.
  • Minimum de 8 ans d'expérience avec un baccalauréat ou de 5 ans d'expérience avec une maîtrise.
  • Adaptabilité face à des environnements dynamiques et complexes et capacité à travailler de manière collaborative avec différents départements.
  • Approche critique et orientée solution.
  • Excellentes compétences en communication orale et écrite.
  • Connaissance de SAP, de Power BI (atout).
  • Connaissance des moteurs P&WC, de leurs composants et du marché secondaire (atout).


Ce poste s'inscrit dans un milieu de travail francophone, néanmoins il nécessite une très bonne connaissance de l'anglais pour lire et comprendre, sur une base quotidienne, de la documentation et des termes techniques qui peuvent émaner d'organisations internationales, ainsi que pour écrire et communiquer en anglais avec des clients, des fournisseurs ou des collègues internationaux.

Ce que nous offrons
  • Programme de régime de retraite et d'épargne avec cotisation de l'employeur
  • Programme d'assurance collective
  • Possibilités d'avancement (progression de carrière)
  • Programme de mérite ou programme de reconnaissance
  • Programme de santé et bien-être, y compris la télémédecine
  • Club récréatif et sportif
  • Garderies à proximité
  • Accessibilité en transport ou programme de transport en commun et stationnement gratuit


Job Title: Operational Excellence Manager

What will your day-to-day look like?

As an influential leader, you provide people-centric change management to mobilize teams and anchor a culture of continuous improvement. You lead LEAN workshops and analyze performance indicators to eliminate waste and maximize productivity. You act as a key partner to the production director, translating strategic directions into concrete action plans.

Change Management and Mobilization
  • Support teams in adopting new practices and tools.
  • Influence stakeholders at all levels of the organization.
  • Promote a culture of continuous improvement and operational excellence.


Continuous Improvement Steering
  • Identify, prioritize, and drive continuous improvement initiatives aligned with business objectives (safety, quality, cost, delivery).
  • Facilitate LEAN workshops (Kaizen, VSM, problem-solving) and ensure the concrete implementation of solutions.
  • Measure and track generated gains (productivity, waste reduction, flow improvement).


Cross-Functional Project Management
  • Drive structural projects involving multiple departments (production, quality, logistics, maintenance).
  • Ensure coordination between teams to break down organizational silos.
  • Monitor progress, manage risks, and guarantee the achievement of results.


Collaboration with the Data Team
  • Identify the data required by operational teams.
  • Bridge the gap between data analysts, business processes, and operational dashboards.


Performance Analysis and Decision Making
  • Analyze operational data to identify performance gaps and their root causes.
  • Develop and track relevant key performance indicators (KPIs) to support decision-making.
  • Formulate concrete recommendations based on facts and rigorous analysis.


Contribution to Operational Strategy
  • Collaborate with the production director to translate strategic directions into concrete action plans.
  • Participate in defining and deploying the operational excellence roadmap.


What do you need to be successful?
  • Bachelor's degree in Management, Business Administration, or a related field.
  • Minimum of 8 years of experience with a Bachelor's degree, or 5 years of experience with a Master's degree.
  • Adaptability to dynamic and complex environments, and the ability to work collaboratively across various departments.
  • Critical thinking and solution-oriented approach.
  • Excellent verbal and written communication skills.
  • Knowledge of P&WC engines, engine components, and the aftermarket industry (asset).
  • Knowledge of SAP and Power BI (asset).
  • Strong self-motivation and ability to work effectively in a team environment.
  • Excellent customer service and communication skills.

Although this position is within a French-speaking work environment, it requires a strong command of English to read and understand technical documentation and terminology from international organizations on a daily basis, as well as to communicate effectively in writing and verbally with customers, suppliers, and colleagues worldwide.

What We Offer
  • Pension and savings plan with employer contributions
  • Comprehensive group insurance program
  • Career development and advancement opportunities
  • Merit and recognition programs
  • Health and wellness program, including telemedicine services
  • Recreational and sports club
  • Nearby daycare facilities
  • Accessible public transportation options and free parking

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

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Prepare for Your Future

Ready to apply? Enhance your resume and prepare for your interview with our comprehensive support tools and resources. Discover the exciting and rewarding career opportunities that await at Raytheon Technologies.

SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Aerospace & Defense
Founded
1922
NASDAQ
RTN
* Ladders Estimates

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