Genesis Sales Associate and Product Specialist

Genesis of Cherry Hill

$75K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Professional appearance and excellent communication skills
  • Strong desire to assist guests and provide first-class service
  • Outgoing personality with the ability to handle objections
  • Exceptional customer service skills, both verbal and written
  • Strong sales or customer service track record
  • Familiarity with CRM tools
  • Current driver's license with a clean motor vehicle abstract

Responsibilities

  • Oversee guest sales appointments and facilitate test drives
  • Engage clients by identifying their needs and preferences
  • Maintain regular follow-ups with prospects regarding inventory and offers
  • Manage prompt responses to CRM conversations
  • Demonstrate knowledge of leasing and financing options
  • Stay updated on product knowledge and training
  • Enhance dealership experience by focusing on client needs
  • Keep showroom and vehicle lot clean and organized
  • Achieve monthly sales targets set by management
  • Maintain above-average customer satisfaction index (CSI) scores

Benefits

  • Weekly salary of $750, plus commission and bonuses, potential for $100,000+ annually
  • Workplace training and development with quarterly Genesis training
  • Elimination of intense negotiation through a market pricing approach
  • Choice of three health insurance plans
  • Comprehensive dental and vision coverage
  • Company-paid life insurance
  • Optional voluntary benefits including disability and legal services
  • 401(k) with company match
  • Up to 4 weeks of paid vacation
  • Paths for growth and advancement opportunities
Full Job Description
QUALIFICATIONS • Professional appearance and excellent communication skills • Strong desire to assist guests and provide first class service and experience • Outgoing with a friendly personality, especially while handling objections • Must have exceptional customer service and strong communication (verbal and written) skills in order to work most effectively with customers on the phone or email communications • Exemplary customer service skills • Strong sales and/or customer service track record • Understanding of CRM tool • Persistent, competitive, and have an excellent work ethic • Must have a current driver's license and an acceptable motor vehicle abstract JOB RESPONSIBILITIES • Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests • Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs • Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers • Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative • Demonstrate working knowledge of leasing and financing • Stay current on all product knowledge and training; become product and technology experts • Focus on the customer's needs to enhance the dealership, brand, and your personal value • Maintain appearance and cleanliness of store showroom and vehicle lot • Hit monthly sales objectives as defined by management • Maintain CSI score above average set by manufacturer WE OFFER • Compensation plan that includes a weekly salary of $750, plus commission, plus monthly bonuses, with the opportunity to earn $100,000+ annually • Workplace training and development, plus quarterly Genesis training • Our "market pricing" approach eliminates the traditional "intense negotiation" of automotive retail • Choice of three health insurance plans; you choose the plan best for you and your family • Dental plan • Vision and eyeglass plan • Company paid life insurance • Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more • 401(k) retirement plan with company match • Paid vacation up to 4 weeks • Opportunity for growth and advancement

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