Full Job Description
QUALIFICATIONS
• Professional appearance and excellent communication skills
• Strong desire to assist guests and provide first class service and experience
• Outgoing with a friendly personality, especially while handling objections
• Must have exceptional customer service and strong communication (verbal and written) skills in order to work most effectively with customers on the phone or email communications
• Exemplary customer service skills
• Strong sales and/or customer service track record
• Understanding of CRM tool
• Persistent, competitive, and have an excellent work ethic
• Must have a current driver's license and an acceptable motor vehicle abstract
JOB RESPONSIBILITIES
• Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests
• Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs
• Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers
• Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative
• Demonstrate working knowledge of leasing and financing
• Stay current on all product knowledge and training; become product and technology experts
• Focus on the customer's needs to enhance the dealership, brand, and your personal value
• Maintain appearance and cleanliness of store showroom and vehicle lot
• Hit monthly sales objectives as defined by management
• Maintain CSI score above average set by manufacturer
WE OFFER
• Compensation plan that includes a weekly salary of $750, plus commission, plus monthly bonuses, with the opportunity to earn $100,000+ annually
• Workplace training and development, plus quarterly Genesis training
• Our "market pricing" approach eliminates the traditional "intense negotiation" of automotive retail
• Choice of three health insurance plans; you choose the plan best for you and your family
• Dental plan
• Vision and eyeglass plan
• Company paid life insurance
• Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more
• 401(k) retirement plan with company match
• Paid vacation up to 4 weeks
• Opportunity for growth and advancement