Vice President of SalesMercedes-Benz of Sugar Land | Sugar Land, TexasPosition SummaryThe Vice President of Sales is responsible for the overall performance, profitability, and strategic direction of the dealership's sales operations. Reporting directly to the President of Mercedes-Benz of Sugar Land, this individual will oversee all sales managers, new and pre-owned vehicle operations, inventory strategy, customer experience initiatives, manufacturer performance metrics, and sales process execution.
The ideal candidate possesses the vision to drive long-term growth while maintaining an unwavering commitment to operational excellence and the luxury ownership experience Mercedes-Benz clients expect.
Primary Responsibilities- Provide executive leadership for all New Vehicle, Pre-Owned, Internet, and Sales Management operations.
- Develop and execute strategic initiatives that drive market share, profitability, and sustainable growth.
- Lead, coach, mentor, and develop Sales Managers and Sales Consultants into high-performing leaders.
- Foster a culture centered on accountability, integrity, professionalism, and continuous improvement.
- Establish and monitor KPIs including retail sales volume, gross profit, market share, CSI, employee retention, and sales effectiveness.
- Oversee desking strategy and deal structure to maximize profitability while maintaining a transparent luxury buying experience.
- Partner closely with Finance, Service, Parts, Marketing, and Executive Leadership to ensure a seamless customer journey.
- Utilize CRM, business intelligence, and dealership analytics to identify trends and implement performance improvements.
- Direct inventory strategy, pricing, aging management, and product mix in partnership with executive management.
- Recruit and retain exceptional sales talent while developing future leaders through coaching and succession planning.
- Ensure compliance with Mercedes-Benz standards, dealership policies, and all applicable federal, state, and local regulations.
- Build and maintain strong relationships with Mercedes-Benz USA representatives while consistently achieving manufacturer objectives.
- Champion an elevated client experience that creates lifelong relationships, repeat business, and referrals.
Qualifications- Minimum of 10 years of progressive automotive retail leadership experience.
- Five or more years leading luxury automotive sales operations as a General Sales Manager, Vice President of Sales, or equivalent executive role.
- Mercedes-Benz experience strongly preferred; other luxury franchises will be considered.
- Demonstrated record of exceeding sales, profitability, CSI, and market share objectives.
- Strong financial acumen with the ability to analyze departmental performance and drive measurable results.
- Experience managing both New and Pre-Owned vehicle operations.
- Proven success recruiting, developing, and retaining top-performing leaders.
- Extensive knowledge of CRM platforms, DMS systems, inventory management, and dealership analytics.
- Outstanding communication, leadership, and organizational skills.
- Bachelor's degree preferred.
Leadership CharacteristicsWe're looking for a leader who:
- Builds high-performing teams rooted in trust and accountability.
- Leads with integrity and professionalism.
- Makes data-driven decisions while never losing sight of the client experience.
- Develops people as intentionally as they develop business.
- Thrives in a fast-paced, performance-oriented luxury retail environment.
Why Mercedes-Benz of Sugar LandMercedes-Benz of Sugar Land has built its reputation on delivering exceptional client experiences while fostering a culture where employees are empowered to achieve extraordinary results.
Our organization offers:
- Executive compensation package with significant performance incentives
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Excellent paid vacation policy plus holidays
- Executive demonstrator program
- Professional development and manufacturer leadership training
- Long-term career growth within an award-winning organization
- Collaborative executive leadership team
- Opportunity to shape the future of one of the nation's premier Mercedes-Benz dealerships
Confidential Executive SearchAll inquiries will be handled with the highest level of confidentiality.
