General Sales Manager at Capitol Ford

Capitol Ford

$84K — $300K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of automotive General Sales Manager experience required
  • Proven track record of leading a high-performing dealership sales team
  • Experience in overseeing both new and used vehicle sales operations
  • Strong Finance experience and understanding of dealership F&I operations
  • Experience hiring, training, and developing sales teams
  • Tech-savvy and able to drive DGDG processes
  • Used Vehicle management experience preferred
  • Representation of DGDG Core Values: Integrity, Caring, Performance, Efficiency

Responsibilities

  • Hire, motivate, and monitor sales team performance
  • Coach sales team to enhance guest satisfaction
  • Lead all sales activities while maintaining product expertise
  • Analyze customer satisfaction scores for potential improvements
  • Conduct sales training meetings for Online and Product Specialists
  • Mentor sales reps on best practices for performance enhancement
  • Develop and implement follow-up processes for guests
  • Achieve dealership goals and objectives

Benefits

  • Values-driven culture emphasizing integrity and teamwork
  • Opportunities for continuous career development
  • Comprehensive medical, dental, and vision benefits
  • 401k plan with company matching
  • Employee Assistance Program including telemedicine offerings
  • Exclusive Employee Vehicle Purchase Program with maintenance benefits
Full Job Description
As a General Sales Manager, you will be responsible for the successful operation of the sales department at the dealership by leading the team and following DGDG processes.

What you'll be working on:
  • Hire, motivate and monitor the performance of the team
  • Coach sales team to maximize guest satisfaction
  • Lead all sales activities and maintain an experienced level of product knowledge
  • Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
  • Conduct daily and weekly sales training meetings for Online and Product Specialists
  • Mentor new and experienced sales reps on standard methodologies for improving performance
  • Ensure proper follow up of all guests by developing, implementing, and monitoring our DGDG tools
  • Achieve forecasted goals and objectives for dealership

What you need to bring to the table:
  • Minimum 3 years of automotive General Sales Manager experience required
  • Proven track record of successfully leading a high-performing dealership sales team and achieving sales, gross, CSI, and profitability goals
  • Strong experience overseeing both new and used vehicle sales operations
  • Proven experience hiring, training, developing, and leading Sales Managers and sales teams
  • Strong Finance experience and understanding of dealership F&I operations
  • Strong background in leveraging technology and driving DGDG processes
  • Experience in Used Vehicle management preferred
  • Represent the DGDG Core Values of Integrity, Caring, Performance, and Efficiency
  • DMV Check required

Salary: $84,000-$300,000+ annually

*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.

Industry Leading Benefits:
  • Values-driven culture and team built on integrity, caring, performance and efficiency
  • Continuous career development and advancement opportunities
  • Comprehensive benefits package (Medical, Dental, Vision)
  • 401k with company match
  • Employee Assistance Program with free telemedicine and mental health resources
  • Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

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