We9re looking for a Product Marketing Manager to join the Quick Product Marketing team. This is an individual contributor role focused on customer storytelling and social proof. You will find the customers who have transformed how they work with Quick, tell their stories across every channel that matters, and partner with our social media team to amplify those narratives to reach new users. Quick is scaling fast, backed by meaningful investment and senior executive visibility. This is a chance to shape the narrative for a flagship AI product at Amazon.
About the Role
As a Product Marketing Manager for Amazon Quick, you will own customer storytelling and social proof for the product. Your job is to find organizations that have been transformed by Quick, understand their journey, and bring those stories to life through keynotes, social media, events, and digital content. You will also partner closely with the Quick Social Media team to drive storytelling that highlights Quick9s core value proposition and reaches an audience of new users.
You will partner cross-functionally with product management, sales, customer success, social media, events, and creative teams to surface the best customer stories and activate them across channels.
Key job responsibilities
Customer Storytelling: Identify and develop relationships with customers who have transformed their organizations with Quick. Understand their journey, quantify their impact, and craft narratives that resonate across audiences.
Multi-channel story activation: Bring customer stories to life across keynote presentations, social media, industry events, digital content, video, and written case studies.
Social Proof: Partner with the Quick Social Media team to drive storytelling about Quick that highlights the core value proposition and features real customer experiences to reach an audience of new users.
Content creation: Develop customer-facing assets including video testimonials, written case studies, blog posts, event presentations, social media content, and keynote narratives.
Customer pipeline development: Build and maintain a pipeline of customer advocates and reference accounts. Work with customer success and sales teams to identify high-impact stories and secure customer participation.
Story strategy: Define the customer storytelling roadmap, aligning stories to product launches, campaigns, and market moments where social proof will have maximum impact.
Metrics and optimization: Track the reach and impact of customer stories across channels. Use data to refine what formats, channels, and narratives drive the most awareness and adoption.
Cross-functional partnership: Collaborate with product marketing, demand generation, events, and field teams to ensure customer stories are integrated into broader go-to-market efforts.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
BASIC QUALIFICATIONS
- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- 3+ years of experience in product marketing, customer marketing, or content marketing within B2B SaaS or technology
PREFERRED QUALIFICATIONS
- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
- Experience in customer advocacy, customer marketing, or reference programs
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, East Palo Alto - 88,700.00 - 155,200.00 USD annually
USA, CA, San Francisco - 88,700.00 - 155,200.00 USD annually
USA, MA, Boston - 80,600.00 - 141,100.00 USD annually
USA, WA, Seattle - 82,700.00 - 141,100.00 USD annually
