General Manager | Yorkdale Nissan

Downtown AutoGroup

• $150K — $180K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience as a General Sales Manager in a dealership with successful performance metrics and high customer satisfaction.
  • Strong leadership, organizational, communication, and interpersonal skills.
  • Proficient in driving sales and managing teams effectively under pressure.
  • Ability to develop and implement successful sales strategies tailored to market needs.
  • In-depth understanding of automotive sales processes, customer preferences, and profitability analysis.

Responsibilities

  • Lead, mentor, and develop a team across sales, service, finance, and administration.
  • Drive a customer-first approach to ensure positive guest experiences throughout the dealership.
  • Oversee all aspects of vehicle sales, focusing on volume, profit, and satisfaction targets.
  • Implement innovative sales strategies to enhance market share within the competitive Toronto automotive sector.
  • Ensure efficiency in daily operations across all departments, promoting best practices and compliance.

Benefits

  • Performance-driven culture celebrating achievements and fostering results-oriented work environment.
  • Commitment to career growth with opportunities for internal promotions.
  • Combination of health, dental, vision coverage, and a Parts & Service Discount.
  • Access to ongoing training for skill enhancement through DAG Academy.
  • Modern, organized facility emphasizing safety and efficiency at a prime AAA location.
Full Job Description
General Manager - Elevate Your Career at Yorkdale Nissan!

Are you a dynamic sales leader ready to make a BIG impact?

Are you an experienced General Manager driven by a passion for delivering exceptional Guest experiences? If you are a visionary leader who thrives in a fast-paced environment and can inspire a high-performing team, this is the perfect opportunity for you. This is your chance to lead Yorkdale Nissan, formerly Avenue Nissan at our new Triple A location! We have built a facilty to compete at the highest levels and the location is absolutely one of the best in Ontario

Why we need you

As the General Manager at Yorkdale Nissan, you will be responsible for overseeing all dealership operations, driving profitability, and fostering a culture of customer-centric excellence. Your strategic vision and strong data-driven decision-making skills will help set the direction that maximizes value for our Guests. You have strong leadership skills, are a strategic thinker, and have a deep understanding of the automotive market. If you are a visionary leader who thrives in a fast-paced environment and can inspire a high-performing team, this is the perfect opportunity for you.

Here's what you'll be doing

You'll be responsible for leading, coaching, and motivating a team of Sales & Service Team professionals, fostering a culture of continuous improvement and employee engagement. This role is ideal for an ambitious leader with a passion for the automotive industry, a knack for business strategy, and a proven track record in sales and operations management

Your strategic insight and strong leadership skills will be essential in leading the team, optimizing processes and, and ensuring the achievement of overall dealership goals. Your responsibilities will include:
  • Leadership & Management:
    • Lead, mentor, and develop a team of sales, service, finance, and administrative professionals, ensuring alignment with the DAG's vision and objectives.
    • Foster a high-performance culture by setting clear goals, providing regular feedback, and ensuring accountability at all levels of the organization.
    • Drive a customer-first approach across all departments to ensure a consistently positive experience for every client.
  • Sales Strategy & Performance:
    • Oversee all aspects of vehicle sales (new and pre-owned) to achieve volume, profit, and customer satisfaction targets.
    • Develop and implement innovative sales strategies to increase market share and maintain Yorkdale Nissan's competitive edge in the Toronto market.
    • Monitor sales performance and profitability, providing strategic direction to improve sales efficiency, customer retention, and growth.
  • Operational Excellence:
    • Oversee all day-to-day operations, including sales, service, parts, and financing, ensuring smooth and efficient processes.
    • Implement best practices in inventory management, sales forecasting, and pricing strategies to maximize profitability.
    • Ensure compliance with all regulatory and brand requirements while maintaining the highest standards of dealership operations.
  • Customer Service & Satisfaction:
    • Champion a customer-focused culture by continuously enhancing Yorkdale Nissan's sales and service processes.
    • Analyze customer feedback and market trends to identify opportunities for improvement, driving initiatives to exceed customer expectations.
    • Collaborate with the marketing team to develop campaigns and promotions that attract new customers and retain loyal clients.
  • Financial Management:
    • Take full ownership of the dealership's financial performance, including budgeting, forecasting, and financial reporting.
    • Monitor expenses, control costs, and implement strategies to improve profitability across all departments.
    • Develop and manage relationships with financial institutions, manufacturers, and key business partners to support dealership growth and stability.
  • Team Building & Development:
    • Recruit, train, and retain top talent across all departments, ensuring the dealership has the right team to achieve its goals.
    • Create and promote a positive work environment that fosters teamwork, professional development, and employee satisfaction.
    • Conduct regular performance reviews and provide development opportunities to help team members advance in their careers.
  • Compliance & Safety:
    • Ensure the dealership operates in compliance with all relevant laws, regulations, and industry standards.
    • Implement and enforce safety protocols to provide a safe working environment for employees and customers.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You need these qualifications
  • Experience: Proven experience as a General Sales Manager in a dealership with a proven track record of meeting and exceeding performance metrics while achieving leading CSI scores
  • Skills:
    • Strong leadership, organizational, communication, and interpersonal skills.
    • Proven ability to drive sales and manage a team effectively.
    • Ability to develop and implement effective sales strategies.
    • Exceptional communication, negotiation, and customer service skills.
    • Proficiency in dealership management software and Microsoft Office Suite.
  • Knowledge:
    • In-depth understanding of automotive sales processes, inventory management, market trends, customer preferences, and department profitability.
    • Understand the importance of providing an exceptional customer experience to both internal and external customers.
    • Ability to analyze financial data and performance metrics effectively

It would be nice if you
  • Have a Bachelor's degree in business, management, or a related field
  • Knowledge of local market conditions, industry trends, and competitor activity.
  • Have previous experience working with Nissan

These responsibilities are subject to change due to market and business conditions. As an General Manager at Yorkdale Nissan, you are expected to adapt to new roles if changes occur.

What we offer
  • Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
  • Career Growth: We're committed to helping our team members grow their careers with us - we believe in promoting from within.
  • Community: Be part of a team that's as passionate about cars as you are, in one of the most vibrant cities in the world.
  • Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
  • Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
  • Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
  • Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at a AAA location
  • Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in Toronto.

The expected compensation range for this role starting at 150,000 and up per year

You are what drives us ... Apply Now!

If you're ready to take your career to the next level, please apply. We're excited to hear your story!

This is an in-person role.

Similar Jobs

More Jobs at Downtown AutoGroup

More Manufacturing & Automotive Jobs

Find similar General Manager | Yorkdale Nissan jobs: