General Manager - Whitestown

Piazza Produce

$90K — $110K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of leadership experience in distribution, logistics, or supply chain management
  • 5 years of experience in a P&L management role
  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics or related field preferred
  • Strong financial acumen with experience managing budgets
  • Proficient in ERP, WMS, data analytics tools, and Microsoft Office

Responsibilities

  • Manage P&L for the distribution center, driving profitability through effective budgeting and financial reporting
  • Oversee daily operations including logistics, warehousing, and transportation
  • Recruit, train, and mentor a high-performing team to achieve performance goals
  • Build strong customer relationships and ensure timely order fulfillment
  • Develop and execute short- and long-term operational strategies aligned with company goals
  • Ensure compliance with safety and regulatory standards through audits and inspections
  • Evaluate key performance indicators and adjust operations to meet performance expectations

Benefits

  • Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
  • Paid Time Off
  • Holidays
  • 401(k) with Company Match
  • Weekly Paid
  • Career Advancement Opportunities
Full Job Description
Essential Functions:
  • Financial Management- Full accountability for the P&L of the distribution center, ensuring profitability and financial health. Develop, manage, and execute budgets, forecasts, and financial reports. Monitor key financial metrics (e.g., revenue, gross margin, operating expenses, and cost-per-case metrics) and implement corrective actions as needed. Drive cost savings initiatives while maintaining service quality.
  • Operations Management - Oversee daily operations, including inbound and outbound logistics, warehousing, inventory management, and transportation. Implement strategies to improve efficiency, accuracy, and overall productivity. Performance & P&L gap analysis. Ensure the distribution center adheres to safety, food safety, quality, and compliance standards (OSHA, FDA, SQF, etc.). Monitor and analyze key performance indicators (KPIs) to evaluate operational effectiveness.
  • Leadership and Team Development - Recruit, train, and mentor a high-performing team, fostering a culture of accountability, collaboration, and excellence. Set clear performance goals and expectations for department leaders and team members. Conduct regular performance reviews and provide actionable feedback to improve individual and team outcomes.
  • Customer Focus - Build and maintain strong relationships with customers, ensuring on-time and accurate order fulfillment. Address and resolve customer issues promptly to maintain high levels of satisfaction. Collaborate with the sales and customer service teams to identify and meet customer needs.
  • Strategic Planning and Continuous Improvement - Develop and execute short-term and long-term operational strategies aligned with company goals. Identify opportunities for process improvement, cost optimization, and innovation. Implement best practices in warehouse and distribution management.
  • Compliance and Risk Management - Ensure the facility complies with all regulatory, safety, food safety and company policies. Conduct regular audits and inspections to identify and mitigate risks. Lead the team in maintaining a safe working environment, reducing incidents, and promoting a strong safety & food safety culture.
  • Key Performance Indicators - Evaluate the following fiscal metric and adjust activities to meet or exceed performance expectations. Profit & Loss (P&L) performance (revenue growth, profit margins). Operational efficiency (cost per case, order accuracy, on-time delivery, delivery cost). Safety metrics (incident rate, compliance audit scores). Food safety compliance. .Employee engagement and retention. Customer satisfaction scores.

Other Essential Functions:
  • Maintain regular and satisfactory full-time attendance
  • Perform work outside of normal business hours as required
  • Perform special projects as assigned by the Chief Operating Officer - Get Fresh Produce

Competencies, Education, and Skills:
  • P&L performance (revenue growth, profit margins)
  • Operational efficiency (cost per case, order accuracy, on-time delivery, delivery cost)
  • Safety metrics (incident rate, compliance audit scores)
  • Strong financial acumen and experience managing budgets and driving profitability
  • Excellent leadership, communication, and decision-making skills
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
  • Analytical mindset with the ability to interpret data and implement actionable plans
  • Strong customer service orientation and problem-solving capabilities
  • Minimum 7-10 years of leadership experience in distribution, logistics, or supply chain management, with at least 5 years in a P&L management role
  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field is preferred
  • Proficient PC skills in Enterprise Resource Planning (ERP) systems, warehouse management systems (WMS), data analytics tools, and Microsoft Office
  • Proven track record of successfully managing operations in a high-volume distribution environment
  • Experience with warehouse management systems (WMS) and data analytics tools

Physical Demands:
  • Occasionally lift up to 50lbs
  • Stand or sit for long periods of time
  • Work in cold and wet cooler conditions for extended periods of time

Compensation:
  • Salary (Based on experience)

Work Schedule:
  • TBD

Benefits:
  • Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
  • Paid Time Off
  • Holidays
  • 401(k) with Company Match
  • Weekly Paid
  • Career Advancement Opportunities

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