White Lodging

General Manager

White Lodging • $80K — $95K *
Saratoga, WY 82331In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years experience as a General Manager in hospitality, preferably in branded or upscale properties.
  • Strong financial acumen with proven ability to analyze P&L statements and develop operating budgets.
  • Demonstrated success in team building and fostering positive associate engagement.
  • In-depth knowledge of revenue management strategies across various disciplines.
  • Familiarity with governmental regulations and safety standards relevant to hospitality.
  • Creative problem solver with an entrepreneurial mindset to enhance guest experience and revenue.
  • Proven track record of achieving high guest satisfaction and brand quality standards.

Responsibilities

  • Lead and develop teams to achieve financial, cultural, and experiential goals for the hotel and food & beverage.
  • Oversee overall performance while ensuring compliance with brand and company standards for key metrics.
  • Direct all operating departments, fostering collaboration between food & beverage, sales, marketing, and HR.
  • Maintain a strong ethical leadership style to enhance associate engagement and guest satisfaction.
  • Communicate with owners to build confidence and manage expectations for business results.
  • Perform additional duties as assigned to support corporate objectives.

Benefits

  • Comprehensive medical, dental, and vision insurance from day one.
  • Paid parental leave for new parents.
  • Vacation and paid time off with rollover options.
  • 401(k) with company matching contributions.
  • Access to complimentary wellness programs.
  • Unlimited referral bonuses for bringing in new talent.
  • Opportunities for leadership development and training.
  • Tuition reimbursement for further education.
  • Discounts for hotel stays, dining, and travel experiences.
  • Multi-hotel presence in the market increases career advancement opportunities.
Full Job Description
Summary:

Responsibilities:

WHAT YOU'LL DO

  • The General Manager is responsible for leading, developing, and influencing teams to deliver overall financial, cultural and experiential results for both hotel and food & beverage. Along with achieving business goals, the General Manager will be held accountable to the style and ambiance of the property to bring the brand to life for both associates and guests, ensuring that the guest experience is flawless and on brand.
  • Serves as the strategic business leader of the hotel and is responsible for the overall performance while maintaining brand and White Lodging standards relating to P&L, Guest Satisfaction, Brand Quality Assurance, Budget and Labor.
  • Directs the leadership teams and develops the performance of all operating departments, including food & beverage, sales, marketing and human resources.
  • Leads the day-to-day culture and maintains the highest level of ethical leadership to achieve both associate engagement and guest satisfaction.
  • Builds owner confidence through proactive communication, managing expectations and delivering solid business results.
  • Perform other duties as assigned by RVPs and the Corporate Leadership team.

WHAT YOU'LL BRING

  • Proven track record in delivering financial results with effective financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning
  • Proven track record of building, influencing and growing a cohesive team
  • Proven track record of positive associate engagement and guest satisfaction scores
  • Solid knowledge of cross-discipline strategies within revenue management, sales, marketing and F&B to impact overall business objectives
  • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
  • Ability to effectively manage labor productivity
  • Ability to creatively problem-solve and execute against the strategy and deliver results; can originate and invent entrepreneurial ways to create a unique guest experience and maximize revenue
  • Experience in similar leadership role required. Minimum of 3 - 5 years of experience as a GM preferred.
  • GM experience with the specific Branded Hotel or upscale property is a plus.

Other information:

What You Can Look Forward To

  • Day 1 Medical, Dental, and Vision insurance
  • Paid Parental Leave
  • Vacation and Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

About White Lodging

White Lodging is a hospitality company that develops, owns, and operates hotels. The company was founded in 1985 and is headquartered in Merrillville, Indiana. White Lodging operates more than 30 hotels across the United States, including brands such as Marriott, Hilton, and Hyatt. The company also provides management services for hotels owned by other companies. White Lodging has been recognized for its commitment to sustainability and has received numerous awards for its environmental initiatives.
Learn more about White Lodging
Size
10,000 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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