General Manager

Rosemary's

$80K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in a similar leadership role
  • Experience managing revenue of $5 million or more
  • Ability to make quality decisions based on facts
  • Strong problem-solving and critical thinking skills
  • Exceptional communication skills
  • Customer service-focused with a view on team success
  • High energy and stress tolerance for demanding environments

Responsibilities

  • Lead and oversee daily operations of the restaurant
  • Make strategic decisions to drive business growth
  • Analyze problems and develop effective solutions
  • Coordinate team efforts to achieve operational goals
  • Maintain high standards of customer service
  • Foster a collaborative team-oriented environment
  • Adapt to changing job demands with flexibility

Benefits

  • Medical/Dental/Vision coverage
  • Unlimited Metro Card for commuting
  • Generous paid vacation policy
  • Monthly and quarterly bonus opportunities
  • 401k retirement plan
  • Employee dining program
  • Comprehensive benefits package for managers
Full Job Description
We are seeking a General Manager to lead the team at our Rosemary's West Village location.

The right person for this role is a proven leader and operator who thrives in a critical leadership position, familiar with growth environments and that possesses the following:

*Quality Decision-Making - make decisions based on facts, desired outcome and potential impact.
*Judgment - willingness to question, explore, form an opinion as to the merits of an issue or situation and then decide on the most effective course of action.
*Problem Analysis and Problem-Solving - use critical thinking in identifying the actual problem, root causes and context, before developing and implementing a solution.
*Planning and Organizing - approach accomplishing work goals and objectives by developing strategy and defining desired end results.
*Communication - exhibit effective verbal and written communication.
*Customer Service Focus - view internal and external customer as optimally important, seeks to identify customer desires and needs; implements programs and processes to address those desires and needs.
*Quality Orientation - constantly strive for quality versus quantity in every aspect of endeavor and able to find the right balance between the two.
*Teamwork - view self as part of a team, fosters teamwork with and among others and is willing to take on major and minor roles as part of a team to add to the team's success.
*Flexibility - can easily move back and forth between different job demands. Able to wear multiple hats within a defined space or time frame, for long or short periods of time.
*High Energy Level - ability to perform at a high level for extended periods of time.
*Stress Tolerance - ability to remain focused and composed when addressing multiple competing priorities, able to go above and beyond for extended periods of time during high demand periods.

Desired Experience / Background:
*Minimum of 3-5 years of experience in a comparable position.
*Preference given to those who have experience managing at least $5 million a year in revenue and a management team of 4-5+

Benefits:
Casa Nela offers a comprehensive benefits package for managers including: Medical/Dental/Vision, Unlimited Metro Card, Generous Paid Vacation, Monthly & Quarterly Bonus Opportunity, 401k, Employee Dining Program, and more.

Casa Nela is a collection of European influenced NYC restaurants including Rosemary's, Claudette, Bobo, and Roey's. We are passionate about amazing culinary experiences, spirited hospitality, and our community in the Village & beyond.

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