Position OverviewThis is a rare seat. Digi is hiring a General Manager who will own a strategically vital account with the scale and complexity of a mid-size company, the visibility of a flagship program, and the resources of a fast-growing platform behind it. You will run a business, not a project. You will have a direct line to senior leadership and platform support across engineering, procurement, sales enablement, and shared services.
The program spans approximately 230 facilities across nine districts. Your job is to deliver every campus the same proven way, on time, with no errors and no safety issues, while building the customer relationship and the financial results that make this account grow.
What You Are Accountable For- Build and own the account relationship at every level, from security and safety leadership to construction, purchasing, and finance, so the relationship never depends on one person and never wants another partner.
- Make delivery repeatable by creating and enforcing one standard, written process for each campus, scaling consistently across all sites with the same quality every time.
- Deliver clean: no errors, no rework, no safety incidents on campus, with quality checked before any site is closed.
- Lead quarterly business reviews with leadership, owning the agenda, the scorecard, the open-issues list, and the forward plan.
- Deliver the program numbers: revenue, gross margin, and EBITDA on plan.
- Build and manage the subcontractor crew base, vetting, standing up, and operating multiple subcontractors seamlessly alongside the Digi team.
- Own cash: stay on top of invoicing, receivables, and the cash mechanics of a publicly funded capital program.
- Maintain small-business and minority-business spend at or above 30% of subcontractor activity.
Qualifications- P&L ownership of at least $40M, or a single account or program of at least $30M of comparable complexity, ideally in construction, security integration, low-voltage, or a multi-site institutional environment.
- Demonstrated fluency in subcontractor economics: sourcing, vetting, pricing, performance management, and margin protection.
- Deep familiarity with public-sector contracting: master service agreements, encumbered funds, change orders, small-business spend requirements, and the cash mechanics of a publicly funded capital program.
- Track record of hitting numbers through discipline and forecasting, not last-minute heroics.
- Experience hiring, developing, and holding A-level people accountable in a field operations environment.
- Ability to build and own executive-level customer relationships at genuine depth, not just surface presence.
- Strong written process orientation: builds scalable delivery systems, not workarounds.
Personal Attributes- Runs toward complexity and ambiguity; comfortable standing up something new rather than inheriting a running operation.
- Reads a room and a relationship at the human level; Leadership will trust this person.
- Direct communicator who says what needs to be said and follows through.
- Ownership mentality: owns the outcome, not just the activity.
- Organized enough to keep a program of this complexity moving without losing track of the details that matter.
- Collaborative with the platform around them while staying decisive when it is time to decide.
Why This SeatIf you have run large, complex public-sector programs and wanted the P&L and the autonomy to run one like an owner, this is that seat. You will have a platform behind you for engineering, procurement, sales enablement, and shared services, and direct access to senior leadership. The bond steadily becomes finished jobs, real profit, and cash in the bank. The right person will build something they are genuinely proud of.
