General Manager
The General Manager will proactively manage overall operations, including delivering safe and reliable service, overseeing employees, managing contract assets, managing risk, ensuring client and customer satisfaction, and driving financial performance. This position is based in Melrose Park, IL supporting the West Cook contract.
Transdev is proud to offer:
- Competitive compensation package of minimum $74,000 - maximum $92,000
Benefits include:
- Vacation: minimum of two (2) weeks
- Sick days: 5 days
- Holidays: 12 days; 8 standard and 4 floating
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.
Benefits may vary depending on the location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
- Continuously builds relationships with employees, the client, union partners, and the local community.
- According to the location/client contract, sets commercial and operational strategic direction for the business unit team.
- Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
- Identifies, suggests, and develops business growth opportunities.
- Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
- Identifies and analyzes KPIs to maintain positive results.
- Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
- Determines and delivers the business unit budget.
- Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
- Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.
- Ensures effective environmental compliance and sustainability management.
- Provides complete and accurate data collection, compilation, analysis, and reporting
- Other duties as required.
Qualifications:
- Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
- Experience in Business Administration, Logistics, Transportation, or related field, or equivalent business experience preferred.
- At least 5 years management experience in a fixed route or paratransit bus operation of similar size and scope.
- Knowledge of relevant federal and state employment laws.
- Thorough knowledge of transit system regulations and operations.
- Ability to build solid and maintain strong working relationships with clients.
- Ability to manage cost control and financial budget.
- Working knowledge and proficiency with Microsoft Office Suite.
- Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
- Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
- Ability to organize and perform work efficiently, with strong attention to detail.
- Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Work environment will be a combination of both indoors and outdoors.
