Job Summary:We are looking for a dynamic and results-driven General Manager to oversee all aspects of our restaurant's operations. The ideal candidate will have a proven track record in managing high-volume restaurants, ensuring excellent customer service, and driving revenue growth.
Key Responsibilities:- Ensure high levels of guest satisfaction by maintaining high-quality food, service, and ambiance.
- Lead and manage day-to-day restaurant operations, including staff management, customer service, and financial performance.
- Hire, train, and mentor staff to build a motivated and effective team.
- Develop and implement strategies to drive sales and profitability.
- Monitor and control inventory, budgets, and costs to achieve financial goals.
- Ensure compliance with health, safety, and sanitation regulations.
- Foster a positive work environment and uphold company values and standards.
- Handle customer complaints and feedback professionally and efficiently.
Qualifications:- 5+ years of experience in full-service, upscale/polished restaurant management, in a high-volume setting, with a minimum of 2 years in a GM role or above.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to manage budgets, analyze financial reports, and make data-driven decisions.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Knowledge of food safety regulations and best practices.
- Passion for hospitality and a commitment to excellence.
Physical Demands:Must be able to walk and stand for hours at a time, lift and carry up to 30 lbs.
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
