General Manager - The Gathering Spot DC

The Gathering Spot

$100K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration or related field, MBA preferred.
  • 5+ years of hospitality experience; 3+ years in executive management preferred.
  • Strong leadership and supervisory skills.
  • Excellent verbal and written communication abilities.
  • Extensive industry knowledge and best practices.
  • Strong analytical and problem-solving aptitude.
  • Proficient in Microsoft Office Suite.

Responsibilities

  • Establish and communicate strategic direction for club operations.
  • Collaborate with leadership to achieve company objectives.
  • Align staffing and operational plans with business goals.
  • Implement policies and security measures to uphold brand standards.
  • Administer budgets and P&L reports for the department.
  • Identify and develop staff training programs.
  • Perform additional related duties as assigned.

Benefits

  • Exposure to a prestigious private members club environment.
  • Opportunity to shape and elevate member experiences.
  • Engagement with the local DC community.
  • Collaborative work with executive leadership.
  • Ability to implement strategic initiatives in hospitality.
Full Job Description
We are seeking an experienced manager to oversee all aspects of our daily club life at our prestigious private members club. The ideal candidate will have a passion for culinary excellence, exceptional leadership skills, deep DC community connections and a proven track record in elevating member experiences.

Duties/Responsibilities:
  • Establishes, implements, and communicates the strategic direction of TGS DC while providing a premier hospitality experience and efficient operations.
  • Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations, projects and systems.
  • Ensures that club decisions and plans such as those for staffing, development, organization, hardware acquisitions, and facilities are in line with the TGS business plan and vision.
  • Establishes, communicates, and implements operations-disciplined policies, practices, standards, and security measures to ensure effective and consistent support and execution in line with the TGS brand.
  • Establishes and administers department budgets and P&L reports.
  • Identifies training needs and ensures proper training is developed and provided.
  • Performs other related duties as assigned.


Supervisory Responsibilities:
  • Recruits, interviews, hires, and trains management-level staff.
  • Oversees the daily operations of the club.
  • Provides constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with company policy.


Required Skills/Abilities:
  • Previous hospitality experience strongly desired
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Extensive knowledge of the principles, procedures, and best practices in the industry.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.


Education and Experience:
  • Bachelor's degree in Business Administration, Logistics, Engineering, or other industry-related fields required; MBA preferred.
  • At least 5 years of industry-related experience including three years in executive management strongly preferred.


Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.


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