General Manager

The Abbey Resort

$100K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of progressive hotel operations leadership experience, particularly in food and beverage.
  • Previous General Manager experience preferred; strong Assistant General Managers eager for advancement are welcome to apply.
  • Experience in lifestyle, boutique, resort, or full-service hotels is highly favored.
  • Demonstrated success in leading teams and managing financial outcomes to ensure guest satisfaction.
  • Exceptional communication abilities alongside strong business acumen and a hands-on leadership approach.
  • Valid driver's license required.

Responsibilities

  • Oversee daily operations focusing equally on guest experience, team culture, and financial metrics.
  • Be actively present in guest areas, fostering a personalized and polished service environment.
  • Enhance food and beverage offerings through community partnerships, events, and strategic programming.
  • Collaborate with sales, revenue, and marketing teams to drive commercial success.
  • Nurture and develop a high-performing, empowered team.
  • Ensure the hotel's presence as a vibrant and welcoming Santa Barbara destination.

Benefits

  • Medical insurance available from day one.
  • Paid time off and holiday pay available from day one.
  • 401(k) enrollment after 30 days of employment.
  • World-wide hotel and travel discounts.
  • Opportunities for professional development and meaningful career advancement.
Full Job Description
General Manager | The Steward, Santa Barbara, CA

A Tribute Portfolio Hotel

The Steward is seeking a dynamic General Manager, or a strong Assistant General Manager ready for the next step, to lead a distinctive Santa Barbara experience. You will be a visible, people-first operator with a strong food and beverage background, commercial instincts, and a genuine passion for creating memorable moments.

This is equal parts operator, storyteller, culture builder, and brand ambassador.

What makes this opportunity different?
  • Lead a boutique, estate-style hotel where design, local connection, and experience matter.
  • Make F&B a true centerpiece of the guest journey, driving energy, programming, and profitability.
  • Build a team that is warm, intuitive, empowered, and proud of the experience they create.
  • Partner closely with ownership and First Hospitality leadership while growing your own career with a respected hospitality company.

What you will do
  • Lead the daily operation with equal focus on guest experience, team culture, and financial performance.
  • Be present and engaged on the floor, setting the tone for service that feels personal, polished, and never transactional.
  • Elevate food and beverage through thoughtful execution, local partnerships, events, and programming.
  • Drive commercial results through collaboration with sales, revenue, and marketing partners.
  • Develop, coach, and inspire a high-performing team.
  • Ensure The Steward consistently shows up as a vibrant, welcoming, and distinctly Santa Barbara destination.

What you bring
  • Progressive hotel operations leadership experience, including strong F&B experience.
  • General Manager experience preferred; exceptional Assistant General Managers ready to grow are encouraged to apply.
  • Lifestyle, boutique, resort, or full-service hotel experience strongly preferred.
  • A proven ability to lead teams, manage financial performance, and create an exceptional guest experience.
  • Strong communication skills, business acumen, and a hands-on leadership style.
  • Valid driver's license.

What's in it for you?
  • Medical insurance available from day one
  • Paid time off and holiday pay available from day one
  • 401(k) enrollment after 30 days
  • Hotel and travel discounts worldwide
  • Professional development and meaningful promotion opportunities

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