General Manager

Tandem Hospitality Group LLC

$115K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in hotel operations management
  • Strong background in Food & Beverage services
  • Demonstrated ability to develop and lead high-performing teams
  • Proven track record of driving financial performance
  • Exceptional leadership and interpersonal skills

Responsibilities

  • Lead daily hotel operations with a guest-first mindset
  • Ensure exceptional guest experiences by exceeding service standards
  • Communicate and showcase the hotel’s unique neighborhood story
  • Mentor and develop department leaders and hotel associates
  • Maintain an active, visible presence with guests and staff
  • Collaborate with Food & Beverage teams to enhance dining and service
  • Optimize revenue and manage expenses for profitability
  • Work with Sales and Marketing to strengthen market position

Benefits

  • Comprehensive health and wellness packages
  • Opportunities for professional development and career growth
  • Employee discounts on hotel stays and amenities
  • Flexible scheduling to promote work-life balance
  • Performance-based incentives and recognition programs
Full Job Description
Description

General Manager

Starting at $115K/Annual

Hotel Indigo French Quarter New Orleans

Position Summary

Hotel Indigo French Quarter New Orleans is seeking a dynamic, service-driven General Manager to lead our team and bring our neighborhood story to life. This leader will be passionate about hospitality, visible with both guests and associates, and committed to creating memorable experiences that reflect the unique culture and energy of New Orleans.

The ideal candidate is an empowering leader with a proven background in hotel operations, exceptional Food & Beverage experience, and a strong track record of developing high-performing teams while driving financial results.

Key Responsibilities
  • Lead all aspects of hotel operations with a hands-on, guest-focused leadership style.
  • Create an exceptional guest experience by ensuring service standards consistently exceed expectations.
  • Embrace and tell the Hotel Indigo neighborhood story through every aspect of the guest journey.
  • Build, coach, mentor, and develop department leaders and associates while fostering a culture of accountability, engagement, and empowerment.
  • Maintain a strong leadership presence throughout the hotel, actively engaging with guests and supporting associates daily.
  • Partner closely with Food & Beverage leadership to deliver innovative dining experiences, maximize revenue, and maintain exceptional service standards.
  • Drive operational excellence through consistent coaching, quality assurance, and execution of brand standards.
  • Lead revenue optimization efforts while managing expenses, labor, and profitability.
  • Collaborate with Sales, Revenue Management, and Marketing to maximize business opportunities and strengthen the hotel's market position.
  • Ensure compliance with all IHG brand standards, life safety requirements, and operational procedures.
  • Promote a positive workplace culture built on respect, teamwork, communication, and continuous improvement.


Location
Hotel Indigo New Orleans

Req Number
MAN-26-00011

This position is currently accepting applications.

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