General Manager, Pool & Beach Operations

SH Hotels and Resorts

$110K — $120K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 8 years in food & beverage service in a luxury setting
  • At least 5 years leading a food & beverage team
  • Experience working with pool operations
  • Post-secondary diploma or degree preferred
  • Strong expertise in food & beverage operations with proven results in team engagement and financial performance
  • Excellent verbal and written communication skills
  • Flexible for a 24-hour operational environment

Responsibilities

  • Lead and motivate the Pool & Beach Operations team
  • Elevate service standards and foster a culture of continuous learning
  • Anticipate challenges and swiftly devise practical solutions
  • Engage and connect with team members and guests
  • Strive to achieve exceptional guest experiences
  • Collaborate with upper management to align on operational goals

Benefits

  • Opportunity for personal and professional growth
  • Dynamic work environment poised for service excellence
  • Incentive bonuses based on performance
Full Job Description
We9re currently in search of a General Manager for Pool & Beach Operations who shares these values and will champion them . If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We9re looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who9s not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We9d love to connect. (Inside Tip: This role was made with room to grow for a service-minded rockstar.) About you... Passionate about food & beverage and a minimum of 8 years of similar work experience in an upscale luxury environment. Min. 5 years leading a food & beverage team. Prior experience working with a pool team. A post-secondary diploma or degree would be a plus. An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. $110,000-$120,000 annually + incentive bonus

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