Job Title: General Manager- Phoenix, AZ

Posting Start Date: 6/12/26

Division: Distribution

Posting Area: Operations + Manufacturing

Job Location: Phoenix, AZ

Position Overview: The General Manager is responsible for the overall facilitation and management of the branch's employees, process, and operations. With full P&L responsibility for the location, the General Manager will develop, implement, control, and adjust market-specific plans to implement the company's growth strategy, while simultaneously leading a management team to achieve sales and profitability targets for the branch.

Principal Responsibilities:

Results Management
• Demonstrates effective budgeting, goal-setting, planning, coordination, and execution
• Achieves consistent positive results in Safety, Sales, Operations, and Service
• Communicates company, branch, and individual performance to all associates on regular basis

Strategic Change Management
• Leads the branch transformation process
• Instills a culture of continuous improvement in all areas of business
• Develops and implements a Branch Improvement Plan - A branch SWOT analysis and activities to address them
• Communicates workflow expectations, priorities, and progress to all warehouse associates

Sales & Marketing Management
• Drives organic sales growth by successful execution of the sales planning process
• Develops and constantly refreshes a deep knowledge of the competitive landscape
• Implements customer and market- based service level agreements with the goal of leading the market

Human Resource Management
• Builds a culture of high performance and high engagement
• Develops and implements branch workforce (staffing) plans to include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems
• Implements effective interviewing, assessment and selection techniques to identify the best available talent
• Provides a clear vision, effective training, targeted coaching and high-potential mentoring
• Manages a group of subordinate manages who will supervise an employee population between 15 to150 employees per branch
• Manages performance through effective goal-setting, timely feedback and prompt corrective action, if needed
• Develops and implements branch succession plans and associated activities with the goal of providing career advancement opportunities to our best talent
• Other duties as described by manager

Role Requirements:
• High school diploma /GED with 6+ years of experience REQUIRED; Bachelor's degree preferred
• Successful track record with leading teams in sales and operations
• Experience in managerial assignments with P&L accountability for sales and operations within the distribution industry
• Must have business acumen to create and understand financial statements, branch budgets, and technical journals
• Proficiency in Microsoft Office Suite
• Ability to effectively communicate to all levels of branch operations

Physical Demands:

The employee is regularly required to sit, stand, and walk. Additionally, the employee must frequently lift and/or move up to 10 pounds

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The general work environment is fast-paced, and at times, can be demanding. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Classification: Exempt

Department: Branch Management

Reporting Relationship: Reports to the District Manager or Regional Vice President

Supervisory Scope: Supervises a team of subordinate managers

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)