General Manager

Panera Bread

$83K — $87K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of General Manager experience in a restaurant setting preferred.
  • ServSafe certification required (or ability to obtain).
  • Proven business acumen to drive positive results.
  • Ability to manage shifts and motivate teams in a fast-paced environment.
  • Flexibility to work nights and weekends as needed.

Responsibilities

  • Lead and manage the entire bakery-cafe team, overseeing staffing, scheduling, and performance development.
  • Recruit, onboard, and train new team members, ensuring high engagement and motivation.
  • Ensure operational excellence by meeting quality standards and extraordinary guest service expectations.
  • Develop managers and team members into subject matter experts on Panera's values and processes.
  • Follow and enforce operational procedures to execute company strategies effectively.
  • Create memorable experiences for guests through exceptional service and quality food.
  • Cultivate long-term relationships with guests for ongoing loyalty.

Benefits

  • Opportunity for career growth and development within the company.
  • Dynamic workplace culture emphasizing warmth, belonging, and trust.
  • Ability to positively impact the guest experience and team performance.
  • Access to comprehensive training programs.
  • Stable employment in a well-known neighborhood bakery-cafe.
Full Job Description
General Manager

As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.

As a General Manager, at Panera, Your Role Includes:
  • Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
  • Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
  • Manage team performance to ensure the bakery-cafe's goals, operational and quality standards, and extraordinary guest service expectations are met.
  • Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera's Guiding Values & Behaviors.
  • Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
  • Make sure every guest is delighted by the quality of our food, service, and staff.
  • Build engaging relationships that lead to long-term, loyal guests.
  • Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
  • Responsible for maintaining a healthy and safe workplace for your team that meets Panera's health, food, safety, and company culture standards.
  • Responsible for maintaining the bakery-cafe's overall costs and inventory.
  • Help build our Culture of warmth, belonging, growth, and trust.


This Opportunity Is for You If:
  • Minimum age: 18 years of age.
  • 3+ years of restaurant General Manager experience preferred.
  • ServSafe certification (or ability to achieve).
  • Any job offer for this position is conditional upon the results of a background check.
  • Proven ability to drive positive results through strong business acumen
  • Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
  • This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
  • Any job offer for this position is conditional upon the results of a background check.
  • While performing this job, the General Manager role is regularly required to:
    • Ability to lift, carry, push, or pull objects 25 pounds.
    • Capability to stand and walk for up to 6 hours.
    • Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.
  • Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!


Pay: $83,200 - $87,200

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601881 Downey, CA - Apollo Way

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