General Manager

Orange Hill Restaurant

$120K — $140K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in full-service restaurant management, ideally in high-volume upscale settings with 2 years as GM or higher.
  • Strong leadership, communication, and interpersonal abilities.
  • Proven budget management and financial analysis skills.
  • Able to thrive in fast-paced environments and multitask effectively.
  • Knowledgeable in food safety regulations and best practices.
  • Genuine passion for hospitality and dedication to excellence.

Responsibilities

  • Ensure guest satisfaction by maintaining food quality, service, and ambiance.
  • Lead daily operations focusing on staff management, customer service, and financial metrics.
  • Hire, train, and mentor staff to create a motivated team.
  • Develop strategies to enhance sales and profitability.
  • Monitor inventory, budgets, and costs to meet financial objectives.
  • Ensure compliance with health and safety regulations.
  • Foster a positive work environment while upholding company standards.
  • Handle customer complaints and feedback efficiently.

Benefits

  • Opportunity to lead and shape restaurant operations.
  • Work in a dynamic, fast-paced environment.
  • Join a team that values excellence in service and hospitality.
  • Potential for career growth within the company.
  • Access to ongoing training and development opportunities.
Full Job Description
Job Summary:

We are looking for a dynamic and results-driven General Manager to oversee all aspects of our restaurant's operations. The ideal candidate will have a proven track record in managing high-volume restaurants, ensuring excellent customer service, and driving revenue growth.

Key Responsibilities:
    • Ensure high levels of guest satisfaction by maintaining high-quality food, service, and ambiance.
    • Lead and manage day-to-day restaurant operations, including staff management, customer service, and financial performance.
    • Hire, train, and mentor staff to build a motivated and effective team.
    • Develop and implement strategies to drive sales and profitability.
    • Monitor and control inventory, budgets, and costs to achieve financial goals.
    • Ensure compliance with health, safety, and sanitation regulations.
    • Foster a positive work environment and uphold company values and standards.
    • Handle customer complaints and feedback professionally and efficiently.


Qualifications:
  • 5+ years of experience in full-service restaurant management, preferably in a high-volume, upscale/polished setting, with a minimum of 2 years in a GM role or above.
  • Strong leadership, communication, and interpersonal skills.
  • Proven ability to manage budgets, analyze financial reports, and make data-driven decisions.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Knowledge of food safety regulations and best practices.
  • Passion for hospitality and a commitment to excellence.

Physical Demands:

Must be able to walk and stand for hours at a time, lift and carry up to 25 lbs.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

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