Job Summary:
The General Manager at Mills Auto Group is a highly motivated and experienced individual responsible for the overall success and profitability of our dealership in CHARLOTTE, North Carolina. As a key member of our leadership team, the General Manager will be responsible for setting and achieving sales goals, managing day-to-day operations, and ensuring a positive customer experience. This is a full-time, executive-level position in the automotive industry.
Compensation & Benefits:
This is a full-time, salaried position with a competitive compensation package, including benefits such as medical, dental, and vision insurance, paid vacation and sick leave, and opportunities for professional development and growth within the company.
Responsibilities:
- Develop and implement strategic plans to achieve financial goals, increase sales, and improve overall dealership performance
- Oversee all departments, including sales, service, parts, and finance, to ensure smooth and efficient operations
- Manage and motivate a team of employees, setting clear expectations and holding them accountable for performance
- Monitor and analyze key performance metrics, such as sales numbers, customer satisfaction ratings, and profitability, and make necessary adjustments to achieve targets
- Build and maintain relationships with key customers, vendors, and business partners to drive business growth and maintain a positive reputation in the community
- Stay up-to-date with industry trends and market developments, and make strategic decisions to stay competitive
- Ensure compliance with company policies and procedures, as well as federal, state, and local laws and regulations
Requirements:
- Bachelor's degree in business, management, or a related field preferred
- Minimum of 5 years of experience in a leadership role in the automotive industry
- Proven track record of achieving sales and profitability goals
- Strong knowledge of dealership operations, including sales, service, parts, and finance
- Excellent leadership, communication, and organizational skills
- Ability to make sound business decisions, problem-solve, and manage multiple priorities
- Strong customer service and relationship-building skills
- Knowledge of federal, state, and local auto industry regulations and laws
