Job Title
General Manager
Location
Chicago O'Hare (ORD) - Chicago, IL 60666 US (Primary)
Job Type
Full-time
Category
Operations
Education
Job Description
As the
General Manager, you will ensure that the stores are operating in compliance with the company standards daily. The General Manager reports to the District Manager and is responsible for overseeing a designated store and managing 2-3 Store Managers.
Location: Chicago O'Hare International Airport
Schedule: Mandatory weekend availability
Pay: $90,000 annually
Benefits - Medical, Dental & Vision Insurance
- Short- & Long-Term Disability Insurance
Job Responsibilities- Manage sales, shrink and all controllable expenses.
- Effectively & proactively recruit and develop store teams.
- Manage team to ensure progressive improvement of store performance.
- Partners with property management and maintain continuous communication.
- Comply with all company Policy and Procedures and holds teams accountable for the same.
- Utilizes performance appraisals and continuous coaching effectively to develop management.
- Ensures that the management and sales staff is trained and developed to meet company expectations.
- Maintains well documented financial controls and accountability.
- Ensures that a clean, fresh, and orderly store environment is maintained.
- Effectively communicate with District Manager regarding any employee issues.
- Collaborate with Buying team to ensure inventory and stock levels are in line to maximize business.
- Oversee the effective merchandising of inventory.
- Other duties may be assigned.
Job Requirements
- Bachelor's degree preferred, High School diploma required.
- 3 years + experience in multi-unit leadership in a retail environment.
- Understands and can speak to Retail Math including all KPI's
- Basic knowledge of Microsoft Office Suite
- Passion for phenomenal customer service and is results/goal oriented
- Strong verbal and written communication skills.
- Comfortable managing a team and highly self-motivated.
- Organized, detail oriented, and strong time management skills.
Additional Requirements
Mobility
- Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Visual / Hearing
- Normal or corrected vision and hearing
- Can distinguish varying patterns, or materials
Language
- Understand, speak, read, and write fluent English
Physical Activity
- Use of fine motor hand functions
