General Manager (Luxury Condos)

Related

$150K — $160K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or comparable experience
  • 5-7 years in property management or hospitality
  • 5+ years dealing with HOA and Board of Directors
  • Budget preparation and financial reporting experience
  • Minimum 5 years managing a team
  • Strong data analysis skills for customer service and revenue generation
  • Proven negotiation skills with third-party providers

Responsibilities

  • Hire, train, and mentor on-site staff to build a cohesive team
  • Conduct performance evaluations and coaching for staff development
  • Prepare and manage property budgets to meet financial goals
  • Analyze monthly financial performance for corrective actions
  • Ensure property operations run smoothly including leasing and maintenance
  • Conduct regular inspections to uphold safety regulations
  • Develop initiatives to enhance resident experience and retention

Benefits

  • Comprehensive healthcare options including medical, dental, and vision
  • Competitive salary with incentive packages and matching 401(k)
  • Generous PTO, mental health resources, and family assistance programs
  • Career development opportunities including training and tuition reimbursement
  • Focus on social wellness with volunteer days and donation matching
Full Job Description
Responsibilities

Related is seeking a dynamic General Manager to lead operations at Tribeca Green, one of Battery Park City's premier luxury residential properties. This is a high-impact opportunity for a strategic operator and people-first leader who thrives at the intersection of hospitality, financial management, construction oversight, and resident experience.

Property Details: Tribeca Green | Related

Key Responsibilities include:

Leadership & Team Management
  • Hire, train, and mentor on-site staff, including leasing agents, administrative personnel, and maintenance teams.
  • Foster a collaborative and high-performing team environment that emphasizes accountability and professional growth.
  • Conduct regular performance evaluations and provide coaching to ensure staff success.

Financial Oversight
  • Prepare and manage property budgets, ensuring alignment with financial goals.
  • Analyze and report on monthly financial performance, including variance analysis and corrective actions as needed.
  • Oversee capital expenditure projects, tracking progress and maintaining fiscal responsibility.

Property Operations & Maintenance
  • Ensure the seamless operation of all aspects of the property, including leasing, maintenance, and security.
  • Conduct regular inspections of the property, addressing maintenance issues proactively and ensuring compliance with safety regulations.
  • Supervise vendor relationships and negotiate service contracts to maintain the highest standards of quality and efficiency.

Resident Relations & Retention
  • Develop and implement initiatives to enhance the resident experience and increase retention rates.
  • Resolve resident complaints and service requests in a timely and professional manner, ensuring high levels of satisfaction.
  • Oversee lease renewals, pricing strategies, and marketing initiatives to optimize occupancy.

Compliance & Risk Management
  • Ensure compliance with all federal, state, and local regulations, including Fair Housing laws and other housing-related statutes.
  • Maintain accurate records and reports, including certifications, inspections, and incident documentation.
  • Work closely with legal and compliance teams to address any regulatory or tenant-related issues.

Special Projects & Strategic Initiatives
  • Lead or participate in special projects to improve operational efficiency, customer experience, or property performance.
  • Actively contribute to company-wide initiatives, including employee engagement, sustainability, and innovation efforts.


COMPENSATION: $150,000 - $160,000 + Discretionary Bonus

Benefits:
  • Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
  • Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
  • Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
  • Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities


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Qualifications

  • Bachelor's degree from four-year College or University; or equivalent combination of education and experience
  • 5 -7 years of knowledge of property management compliance practice and procedures related to Class A properties and/or hospitality experience
  • 5 or more years of experience with HOA, Board of Director (CONDO)
  • Experience in budget preparation and financial reporting, with a strong understanding of building operational systems, leasing and marketing
  • Minimum of five (5) years' experience managing a team of people
  • Ability to analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management as demonstrated by business results in previous position
  • Ability to successfully resolve resident issues as demonstrated by work experience
  • Ability to negotiate and manage contracts with 3rd party service providers as demonstrated by previous work experience
  • Position will require some overtime including possible evenings and weekends during lease up. Hours will be mostly set but there is a reasonable expectation of flexibility of schedule

Overview

Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers - RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we've been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.

At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you're encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.

#LI-NG1

#RMC

#NYCRMC

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