MGM Resorts International

General Manager - Lounges - Bellagio

MGM Resorts International • $100K — $120K *
Las Vegas, NV 89110In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or GED
  • 2+ years of relevant experience in a similar role
  • 21+ years of age
  • Experience managing high-volume luxury lounges
  • Familiarity with collective bargaining agreements preferred

Responsibilities

  • Oversee daily lounge operations and labor productivity, including scheduling and inventory control
  • Implement policies and training programs for lounge staff
  • Ensure highest health and sanitation standards are maintained
  • Manage HR responsibilities, fostering teamwork and employee satisfaction
  • Engage with guests to ensure a high-quality dining experience
  • Address guest complaints and manage feedback effectively
  • Maintain in-depth knowledge of food & beverage offerings and service equipment

Benefits

  • Wellness incentive programs for physical and mental health
  • Discounts on hotel stays, food, entertainment, and partner offerings
  • Free meals in employee dining room
  • Complimentary parking for employees
  • Health and income protection benefits for eligible employees
  • Development programs and community volunteer opportunities
Full Job Description
Las Vegas, Nevada

THE JOB:

The General Manager of Lounges leads strategic and daily operations for Bellagio's premier venues, notably overseeing Petrossian Lounge and Baccarat Bar. This role directs management and service teams to deliver elevated guest experiences defined by personalized service, sophistication, and world-class food and beverage offerings.

The General Manager drives operational and financial performance, develops top-tier talent, maintains premier service standards, and ensures every guest interaction reflects the luxury and prestige of the Bellagio brand. All duties are performed in accordance with MGM Resorts International policies and procedures.

THE DAY-TO-DAY:
  • Owns, leads and oversees daily lounge operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability. Co-own (with Executive Chef) the lounge business plan and represent the lounge in divisional, property or corporate meetings.
  • Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant's execution of F&B and/or company-wide initiatives and programs.
  • Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff.
  • Manages Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
  • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.
  • Reacts to any guest complaints and takes any appropriate action. Manages guest feedback channels through approved company practices. Collaborate with Executive Chef and culinary team to ensure a seamless service experience between kitchen and dining room.
  • Maintains excellent knowledge of venue's food & beverage products, menu items and equipment used to perform duties.


THE IDEAL CANDIDATE:
  • High School Diploma or GED
  • 2+ Years of Prior Relevant Experience
  • 21+ years of age
  • Experience as a Manager of a High-Volume Luxury Lounge preferred
  • Previous experience managing employees under a collective bargaining agreement preferred


THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19724

Are you ready to JOIN THE SHOW? Apply today!

About MGM Resorts International

MGM offers building operations, building maintenance, facilities management, lease administration, property accounting, financial reporting, contract management, and construction management services. They manage multifamily market-rate housing for property owners and residents.

MGM Resorts International Careers

Join the vibrant team at MGM Resorts International, a global leader in hospitality and entertainment, and experience a career filled with innovation, leadership, and growth. As part of our dynamic team, you will have the opportunity to work alongside the best professionals in the industry and contribute to an environment rich in diversity and inclusivity.

Work You’ll Do

At MGM Resorts International, we are committed to creating memorable experiences for our guests and providing unparalleled service. Whether you are interested in hotel operations, casino management, or culinary arts, we offer a variety of job opportunities that will allow you to showcase your skills and advance your career.

Transform Your Career

Lead and innovate with MGM Resorts International, where we encourage professional growth and leadership development through robust training programs and hands-on experience. Our commitment to innovation and excellence has made us a leader in the hospitality industry, and by joining our team, you can be a part of that legacy.

Join a Leading Team

Collaborate with a diverse group of talented individuals who are passionate about hospitality and entertainment. MGM Resorts International is home to a team of over 50,000 dedicated professionals, all working together to bring our unique brand of excitement and luxury to guests around the world.

Introducing the MGM Resorts International Career Development Program

We are proud to offer a comprehensive career development program designed to nurture your professional growth and prepare you for leadership roles within the company. From internships to full-time positions, MGM Resorts International provides a pathway for career advancement and personal achievement.

Innovate and Lead

Participate in groundbreaking projects and initiatives that set the standard for the hospitality industry. At MGM Resorts International, your innovative ideas and proactive approach to problem-solving will drive the success of our company and redefine the guest experience.

Be Part of a Great Team

Experience a company culture that values teamwork, communication, and respect. At MGM Resorts International, we believe that every team member plays a crucial role in our success, and we are committed to fostering an inclusive workplace where everyone can thrive.

Future-Proof Your Career

With MGM Resorts International, the sky is the limit when it comes to your career potential. Take advantage of our extensive training and development programs, benefit from mentorship and networking opportunities, and build a resume that stands out in the competitive hospitality industry.

Explore Job Opportunities

Discover the exciting employment opportunities at MGM Resorts International. From front-line positions to executive roles, we offer a range of career paths that cater to a variety of interests and expertise.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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Learn more about MGM Resorts International
Size
42,000 employees
Market Cap
$12.9 billion
Industry
Hospitality & Recreation
Net Income
-$1 billion
Founded
2000
5 Year Trend
+0.4%
Revenue
$5.1 billion
NASDAQ
MGM
* Ladders Estimates

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