General Manager, LA Memorial Coliseum

Anschutz Entertainment Group (AEG)

$115K — $125K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, with 5-7 years management experience in contract foodservice, especially in sports and entertainment venues.
  • Experience in high-volume foodservice and overseeing alcohol sales preferred.
  • Strong written and verbal communication skills, with multitasking ability in a fast-paced environment.
  • Prior P&L accountability and experience in contract-managed services preferred.
  • Proficient in Microsoft Office Suite and POS systems.
  • High commitment to customer service with proven leadership and management skills.
  • Flexibility to work extended hours including weekends and holidays.

Responsibilities

  • Uphold Legends' operational standards in food and beverage.
  • Innovate guest experience through creativity in service and communications.
  • Manage budgets and ensure accurate financial reporting, including P&L statements.
  • Cultivate collaborative relationships with clients and partners.
  • Develop talent within the management team through coaching and performance management.
  • Create yearly operational budgets to ensure fiscal responsibility.
  • Oversee monthly inventory processes across departments.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Paid vacation.
  • 401k plan with employer contributions.
Full Job Description
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

THE ROLE The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue's operations including, but not limited to, concessions, retail, catering, and premium services. The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, financial performance, sales, and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development.ESSENTIAL FUNCTIONSResponsibilities include but are not limited to:
  • Upholding Legends' standards for quality and performance in all phases of the food and beverage operations.
  • Constantly innovating the guest experience - food, service, communications, etc. Balancing creativity with practical implementation.
  • Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
  • Maintaining strong, collaborative working relationships with the client and business partners.
  • Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
  • Developing yearly operational budgets that result in a fiscally sound operation - including product levels and pricing.
  • Overseeing monthly inventories for all departments.
  • Verifying, preparing, and submitting reports/monthly projections as required.
  • Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
  • Performing additional related duties, tasks and responsibilities as required.
  • Establish uniform plan and supply.
  • Orchestrate soft opening events.
QUALIFICATIONSTo perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • The ideal candidate will have a bachelor's degree with a minimum of 5-7 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.
  • Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions or premium services for a sport and/or entertainment venue, with experience overseeing the sale of alcohol.
  • Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
  • Previous P&L accountability and/or contract-managed service experience preferred.
  • Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.
  • Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
  • Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
COMPENSATIONCompetitive salary range of $115,000.00 - $125,000.00, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.WORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

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