KONE US

General Manager, KONE Spares

KONE US • $159K — $208K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of sales/customer service experience with at least 3 years in a leadership role.
  • Bachelor's degree (BA/BS) from an accredited institution or equivalent experience.
  • Strong leadership and employee development skills, including succession planning.
  • Knowledge in service operations, material sales, and distribution processes.
  • Understanding of financial management principles related to the vertical transportation industry.

Responsibilities

  • Lead KONE Spares strategy and growth initiatives to drive profitable sales.
  • Oversee budgeting and cost management for operational efficiency.
  • Support field teams and enhance customer support services.
  • Develop and improve key performance indicators for performance tracking.
  • Analyze market opportunities and contribute to business development strategies.

Benefits

  • Flexible work schedule
  • Opportunities for professional learning and growth
  • 401K Employer Match and Non-elective Contribution
  • Comprehensive health benefits including medical, dental, and vision insurance
  • Paid time off including holidays and parental leave
Full Job Description
Job Overview

Are you ready to make your next career move to join our team as our General Manager, KONE Spares for KONE Americas in KONE Moline, IL?

  • Do you enjoy leading business operations, driving strategic growth initiatives, and developing high-performing teams?
  • Does managing internal stakeholders, customer relationships, and cross-functional business processes to achieve operational and financial objectives motivate you?
  • Do you thrive in fast-paced environments where you balance performance management, change initiatives, business development, and customer service priorities?
  • Are you skillful with financial reporting tools, business performance metrics, forecasting systems, and operational management platforms?
  • Do you demonstrate a passion for quality and results through KPI management, data-driven decision making, and continuous process improvement?
  • Are you committed to fostering a customer-focused culture while promoting excellence in safety, quality, and team performance?


If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position: Moline, IL.

Job Duties

As our General Manager, KONE Spares, you will lead KONE Americas' spare parts strategy, operations, and growth initiatives, driving profitable sales and supporting field teams. You'll oversee budgeting, cost management, and customer support while expanding parts sales across all elevator and escalator OEMs.

You will bring 8+ years of progressive sales/customer service related experience, with 3+ of those years leading people. You will use the knowledge gained through your bachelor's degree (BA/BS) from a four-year accredited college, or equivalent experience.

Other Listed Duties
  • Develop, monitor, and improve key performance indicators to achieve operational, financial, and customer service objectives.
  • Analyze market opportunities, support sales growth initiatives, and contribute to marketing and business development strategies.


Hiring requirements
  • Strong leadership, communication, coaching, and employee development skills, including succession planning and team engagement.
  • Knowledge of service operations, material sales, purchasing, distribution, inventory lifecycle, and obsolescence management processes.
  • Understanding of financial management principles, business performance metrics, and the vertical transportation industry.


Just some of our many benefits include:
  • Competitive salary
  • Flexible work schedule
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement
  • Commuter Benefits


Annual Base Pay Range:

The hiring range for this role is $159,100 - $208,845. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams!*

Read more on www.kone.com/en/careers/

Read more on https://kone.com/global/en/careers.html

About KONE US

KONE Corporation is a global leader in the elevator and escalator industry. Founded in 1910, KONE has been committed to improving the flow of urban life for over a century. KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building. KONE is headquartered in Helsinki, Finland, and has over 60,000 employees across 60 countries.
Learn more about KONE US
Size
5,500 employees
Industry
Founded
1910

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