General Manager, In-Room Dining & Mini Bar

SH Hotels and Resorts

• $80K — $95K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 8 years of experience in a similar upscale luxury food & beverage role.
  • At least 5 years of experience leading a food & beverage team.
  • Post-secondary diploma or degree is an asset.
  • Expertise in food & beverage operations required.
  • Proven track record in guest and team member engagement.

Responsibilities

  • Lead and inspire the In-Room Dining and Mini Bar teams.
  • Motivate team members to elevate service standards.
  • Anticipate and resolve operational obstacles effectively.
  • Foster a culture of learning and professional growth within the team.
  • Ensure exceptional guest experiences through high-quality service.

Benefits

  • Opportunities for personal and professional growth.
  • Be part of a collaborative and respectful team culture.
  • Engagement in a dynamic work environment.
  • Involvement in a company that values sustainability.
Full Job Description
Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at Starwood Hotels understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.
We're currently in search of a General Manager for our In-Room Dining and Mini Bar who shares these values and will champion them . If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We're looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who's not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We'd love to connect.

About you...
Passionate about food & beverage and a minimum of 8 years of similar work experience in an upscale luxury environment.
Min. 5 years leading a food & beverage team.
A post-secondary diploma or degree would be a plus.
An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written.
Is flexible and willing to meet the demands of a 24-hour operation.

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