General Manager II

Everon LLC

$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; Master's preferred or in progress.
  • 5-10 years of business experience, with at least 5 years in Field Leadership.
  • Experience in sales and/or operations, preferably within the service industry or security.
  • P&L responsibility for a business unit of $15-$29M in revenue.
  • Ability to assess, coach, and develop talent in multi-disciplinary organizations.

Responsibilities

  • Implement multi-year growth strategies to achieve P&L targets.
  • Analyze market trends to identify sales opportunities and develop competitive strategies.
  • Execute human capital strategy to support business objectives.
  • Lead and align district teams through effective communication and coaching.
  • Manage operational excellence and efficiency through process improvement and analytics.
  • Foster collaboration across departments to execute the overall business plan.
  • Drive customer obsession by optimizing customer experience and service execution.

Benefits

  • Promotes employee engagement and positive working environment.
  • Supports professional development and career growth initiatives.
  • Commits to diversity and inclusion within the workforce.
  • Conducts regular performance feedback and recognition programs.
  • Advocates for employee wellbeing and community involvement.
Full Job Description
Essential Functions

Strategic Planning, Business Development
  • Implements multi-year business and profitable growth strategies for his/her district to deliver P&L targets; drives increased market share by managing financial performance and delivering financial commitments
  • Develops a strong understanding of the area's marketplace (including vertical markets) and trends; identifies sales opportunities and works with RVP to determine competitive strategy
  • Identifies creative growth opportunities and recommends innovative strategies for Everon to continue growing revenue and improve overall market share.
  • Develop and deliver on human capital strategy in order to enable execution of business plan.

Leadership
  • Leads district team by providing clarity of vision and expectations; role modeling effective coaching and performance feedback, prioritizing resources; facilitating alignment of the team and partners.
  • Develops and executes a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent
  • Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development.
  • Collaborate directly with Sales, Operations, Marketing, Human Resources, Finance and other partners to execute on the overall Business Plan
  • Employs a diverse and creative communications framework to align employees and generate understanding and commitment to achieving the business plan
  • Promotes inclusion amongst the team by role modeling and supporting business diversity objectives
  • Drives speed and accountability of plans through effective engagement

Operations Management
  • Manages operational excellence and efficiency through process improvement, effective analytics, and strong financial planning while fostering a culture that demonstrates Everon's commitment to employee, community and our mission of creating customers for life
  • Executes and manages annual budgets including area level P&Ls; provides regular reporting and communication to key stakeholders regarding the health of the market and Everon's business performance; when appropriate provide a mitigation strategy for any projected short falls
  • Actively partners with HR and other teams to drive technician development and in implementing union and positive employee relations strategies
  • Drives customer obsession by enabling flawless execution in customer experience, install and service.
  • Ensures compliance and the highest ethical standards in all processes, including internal SOPs, field behaviors, etc.
  • Champions EHS&W strategies and programs to meet our near and long term safety goals
  • Ensures strong commitment and collaboration to executing service level agreements
  • Implements corporate-wide initiatives to drive customer experience, process improvements, efficiencies, culture and talent initiatives to advance the business
  • Monitors and ensures the progress and completion of assigned tasks.
  • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
  • Completes other projects to manager and customer satisfaction, as assigned.

Required Competencies
  • Have a strong work ethic and be detail oriented.
  • Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.
  • Ability to collaborate and communicate with internal and external teams and end users in English.

Qualifications - External

Education, Experience, and Eligibility Requirements
  • Must present proof of ability to legally work in the United States.
  • Must be able to clear a drug screening in accordance with company policy and applicable law.
  • Bachelor's Degree required. Master's Degree or progress toward preferred.
  • 5 - 10 years of business experience in sales and / or operations, with a minimum of 5 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred:
  • Assessing, coaching, and developing talent and managing multi-disciplinary organizations
  • Establishing business direction and executing strategy development and implementation
  • Leading a significant business Unit of like/similar size (approx. $15-$29M); scoping, designing, and implementing business solutions to build/grow a market
  • Influencing business decisions in a highly matrixed organization
  • Exceeding predetermined revenue, share, and customer obsession objectives


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